Maintenance Manager - Garrett Turkey Creek

Brief Description

Join The Garrett Companies and lead maintenance operations for one of our newest luxury communities. The Service Manager is responsible for ensuring top-notch resident experiences through proactive maintenance, team leadership, and hands-on problem solving.

About the role

The Service Manager oversees service requests and preventative maintenance schedules, mentors the team, and maintains the community's curb appeal. This position requires a strong commitment to excellence and the ability to handle various tasks independently.

Responsibilities

• Ensure apartment homes are move-in ready and inspect amenities for proper working condition and cleanliness.
• Resolve customer and resident concerns, and collaborate with the Community Manager on move-in/move-out inspections.
• Assign daily activities to the maintenance team, including service requests, housekeeping, apartment turns, compliance, and supply ordering.
• Mentor maintenance team members and use performance counseling to address and improve performance issues.
• Maintain relationships with vendors, residents, team members, and associates professionally.
• Communicate with the Community Manager and relevant teams about community performance.
• Keep in compliance with OSHA regulations and works with vendors.
• Perform quarterly community audits, including inspections of mechanical and non-mechanical parts, electrical, HVAC, plumbing, roofs, balconies, etc.
• Absorb and oversee city and fire inspections, ensuring compliance with state, federal, and local codes.
• Create service requests for repairs and develop preventative maintenance schedules.
• Be available to take emergency calls after standard working hours.

Requirements

• 3+ years experience as a Service Supervisor.
• HVAC and EPA certification preferred.
• Valid driver’s license required.
• Experience with property management software, Entrata preferred.
• Willingness to be on call and take emergency calls after standard working hours.
• Pass background check and drug screening.

Qualifications

• Positive attitude.
• Relentless problem-solving skills.
• Ability to anticipate and understand the difference between causation and correlation.
• Willingness to work and support all levels within the team.

Skills

• Proactive maintenance and problem-solving skills.
• Effective communication and leadership abilities.
• Proficiency in property management software.
• Physical stamina and ability to lift heavy objects.
• Knowledge of OSHA regulations and safety practices.

Benefits

Pay: $32 per hour + shared bonus!

Pay

$32 per hour + shared bonus!

Schedule

Hours and schedule will vary based on the needs of the community and the position.