Maintenance Manager - Citizen on Constitution

Brief Description

Join The Garrett Companies and lead maintenance operations for one of our newest luxury communities. The Service Manager is responsible for ensuring top-notch resident experiences through proactive maintenance, team leadership, and hands-on problem solving.

About the role

The Service Manager oversees service requests and preventative maintenance schedules, mentors the maintenance team, and maintains the community's curb appeal. This position requires a strong commitment to excellence and the ability to handle various tasks independently.

Responsibilities

• Ensure apartment homes are move-in ready and inspect amenities regularly.
• Resolve customer and resident concerns.
• Initiate, prioritize, and assign daily maintenance tasks to the maintenance team.
• Mentor maintenance team members.
• Use performance counseling to address and improve team performance.
• Maintain relationships with vendors, residents, and team members.
• Communicate with the Community Manager and relevant teams about community performance.
• Keep in compliance with OSHA regulations and works with contractors.
• Create service requests, develop preventative maintenance schedules, and conduct quarterly community audits.
• Ensure compliance with state, federal, and local codes and oversee inspections.

Requirements

• 3+ years experience as a Service Supervisor.
• HVAC and EPA certification preferred.
• Valid driver’s license required.
• Experience with Property Management software, Entrata preferred.
• Willingness to be on call and take emergency calls after standard working hours.
• Pass background check and drug screening.

Qualifications

• Positive attitude.
• Relentless problem-solving skills.
• Ability to anticipate and understand causation and correlation.
• Willingness to work and support all levels within the team.

Skills

• Proactive maintenance and problem-solving skills.
• Effective communication and leadership abilities.
• Physical stamina and ability to lift heavy objects.

Benefits

Includes pay of $35 per hour, quarterly bonuses, and shared renewal bonuses.

Pay

$35 per hour + Quarterly Bonuses + Shared Renewal Bonuses

Schedule

Not specified

Benefits

Not specified

Application Instructions

Not specified