Maintenance Manager

About Us

The United Group of Companies, Inc. is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. We are committed to innovation and have been recognized as a top workplace locally and nationally, including being voted one of the Albany Time Union’s Top Workplaces for ten consecutive years and earning the Accredited Management Organization (AMO®) of the Year Award for 2024.

About the Role

We are seeking a full-time Maintenance Manager to join our team at Nob Hill Apartments, a professionally managed multi-family housing community in Syracuse, NY. This role involves assessing and prioritizing maintenance work, supervising staff, and ensuring the property operates efficiently and safely.

Responsibilities

• Assess and prioritize all maintenance work, including establishing daily work schedules and ensuring quality.
• Supervise vacant apartment make-ready procedures and staff productivity through routine inspections.
• Recommend and manage supplies, materials, and equipment orders.
• Evaluate maintenance operations for cost efficiency and notify management of potential issues.
• Maintain working knowledge of all utility sources and supply lines.
• Conduct regular property inspections and handle emergency situations, communicating details to management.
• Assist with scheduling and status updates for units under renovation.
• Establish and maintain preventative maintenance programs within budget guidelines.
• Assist with budget preparation based on scope of work and resource requirements.
• Hold quarterly meetings with maintenance staff to review safety, organization, training, and policies.
• Perform annual maintenance inspections and schedule service for equipment and facilities (e.g., pools, fitness centers, playgrounds).
• Manage capital projects, including developing project schedules, providing updates, and utilizing industry best practices.
• Negotiate contracts with vendors and suppliers.
• Enforce health and safety regulations according to state/federal laws and company protocols.
• Supervise Maintenance Supervisor, Lead Maintenance Technician, Maintenance Technician(s), and Porter(s).

Requirements

• High School Diploma or equivalent; relevant work history.
• 5–10 years of experience in residential property maintenance preferred.
• Working knowledge of electrical, plumbing, HVAC, carpentry, and heating systems.
• Ability to stand/walk for 8–10 hours, lift up to 50 pounds, and perform physical tasks such as bending, stooping, and reaching.
• Willingness to work indoors and outdoors in various weather conditions and environments.
• Potential exposure to paints, cleaning agents, chemicals, and other irritants.
• Demonstrated integrity, exceptional communication, and problem-solving skills.
• Ability to work respectfully with diverse individuals and maintain good work and safety habits.

Pay

$80,000 per year.

Schedule

Full-time; Monday–Friday, 8:00 AM–5:00 PM (evenings and weekends as needed for emergency maintenance).

Benefits

• Medical: Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility begins the 1st of the month following 30 days of employment.
• Dental + Vision: Eligibility begins the 1st of the month following 30 days of employment.
• Life Insurance: Company-paid Basic Life Insurance Policy (1x annual salary) with additional voluntary plans; eligibility begins the 1st of the month following 30 days of employment.
• 401K Retirement Plan: Voya Financial; employee contribution eligibility begins the 1st of the month following 90 days; employer match (up to 4%) after 1 year of service.
• Additional Benefits:
  • Employee Assistance Program.
  • United Concierge Medicine (24/7 telemedicine, including mental health).
  • Calm App premium subscription.
  • Learning Care Group (childcare tuition discount).
  • Dependent Care FSA.
  • Tuition Assistance Program.
• Paid Time Off:
  • Personal Time: 24 hours.
  • Sick Time: 56 hours.
  • Vacation Time: 80 hours (escalates over tenure up to 160 hours).
  • Eligibility begins after a 90-day introductory period.
• Holidays: 10 company-paid holidays.