Maintenance Manager

About the company

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States. A well‑established, highly respected Virginia‑based company that manages over 30,000 multifamily units throughout the mid‑Atlantic region. The firm offers a full spectrum of real estate services, including multifamily, office, industrial, retail, land and investment sales and leasing, third‑party property management, mixed‑use development, commercial development, multi‑family development, apartment leasing, and a full menu of financial services. S.L. Nusbaum Realty Co. has developed, managed, sold, and leased millions of square feet of all property types throughout Virginia with a main focus in the Hampton Roads and Richmond area markets.

Consistently named one of Hampton Roads' Top Workplaces by Inside Business. Multi‑year recipient of CoVa BIZ Best of Business (BOB) Gold Awards in three categories: Best Property Management, Best Commercial Property Management, and Best Commercial Real Estate Company. Recognized as a National Apartment Association (NAA) Top Employer for five consecutive years. Honored as one of the 50 Most Community‑Minded Companies in Hampton Roads by The Civic 50 Hampton Roads. The company offers a robust training program designed to equip team members with the knowledge, skills, and support needed to succeed and grow, and provides exceptional career growth opportunities with clear development paths, ongoing training, and internal promotions.

About the role

Reports to: Community Manager  Supervises: All Service Personnel  Position type: Exempt/Non‑Exempt (classification depends on specific assignment, department, or division and the nature of duties performed).

Responsible for planning, organizing, and directing the general maintenance functions for the property to ensure residents a clean, safe, comfortable, and attractive place to live, and for maintaining property assets. This position is considered an essential function to the operation of the community; consistent attendance is an essential function as it directly impacts the ability to perform duties effectively and ensures proper workflow and communication within the team.

Responsibilities

• Abide by Fair Housing Laws.
• Supervise and participate on‑site in general maintenance and repairs of assigned properties, including heating and air conditioning units, plumbing, electrical repairs, mechanical repairs, appliance repairs, painting, carpeting, carpentry work, window repairs, and grounds maintenance.
• Organize all turnover activities and preventive maintenance work; prioritize work from work orders.
• Order supplies and maintain an inventory of maintenance supplies.
• Ensure the proper use of potentially dangerous products and chemicals.
• Oversee work done by outside contractors and inspect all work completed on property; take corrective actions when warranted by employees.
• Train subordinate staff.
• Participate in the selection of outside contractors and schedule contractors.
• Issue purchase orders and process invoices.
• Perform other duties as assigned.

Occasional functions

• Mending fences
• Cutting keys
• Trash pickup
• Lawn care
• Swimming pool cleaning
• Shampooing carpets

Requirements & qualifications

• Ability to read and write English.
• Prior experience reflecting overall general mechanical aptitude and ability.
• Valid Driver’s License (if operating a vehicle).
• EPA Certificate for Freon Recovery; HVAC Certificate.
• Current Fair Housing Certification.

Preferred skills

• Advanced training from a mechanical/supervising trade or technical school.
• Prior experience as Service Manager for a multi‑unit property.

Physical demands

• Physical activities up to and including walking, bending, stooping, reaching, kneeling, crawling, stretching, climbing stairs or ladders, and standing for periods of time.
• Exposure to inclement weather, noise, dust, heat, and mechanical equipment.
• Exposure to potentially dangerous products and chemicals.
• Heavy lifting.
• Use of key‑cutting machine, hand tools, mechanical equipment, electrically powered construction equipment, lawn care equipment, and phone.

Schedule

Hours worked coincide with the hours of operation in the community. This position may be required to respond to after‑hours emergency calls and may be placed on a rotating schedule to respond to evening, weekend, and holiday service calls.

Benefits

• Paid Time Off
• Paid Holidays
• Medical, dental, and vision insurance
• 401(k) enrollment opportunity with employer match
• Employer‑paid basic life and short‑term disability
• Potential opportunity for savings in rent (property and ownership specific)
• Cell phone allowance
• Pet insurance
• Paid volunteer hours
• And more