Maintenance Manager

About Us

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States. We manage over 30,000 multifamily units throughout the mid-Atlantic region and offer a full spectrum of real estate services, including multifamily, office, industrial, retail, land and investment sales and leasing, third-party property management, mixed-use development, commercial development, multi-family development, and apartment leasing.

Consistently recognized as a top employer, we have been named one of Hampton Roads' Top Workplaces by Inside Business, a multi-year recipient of CoVa BIZ Best of Business Gold Awards in property management and commercial real estate, and a National Apartment Association (NAA) Top Employer for five consecutive years. We are also honored as one of the 50 Most Community-Minded Companies in Hampton Roads.

We provide robust training programs, exceptional career growth opportunities, and a supportive team environment to help employees succeed and advance professionally.

About the Role

This position is responsible for planning, organizing, and directing the general maintenance functions for the property to ensure residents a clean, safe, comfortable, and attractive place to live. The role also involves maintaining the property’s assets and is considered an essential function, requiring consistent attendance.

Reports to: Community Manager
Supervises: All Service Personnel
Position Type: Exempt/Non-Exempt status may vary based on duties and responsibilities under the Fair Labor Standards Act (FLSA).

Responsibilities

• Abide by Fair Housing Laws.
• Supervise and participate in on-site general maintenance and repairs, including HVAC, plumbing, electrical, mechanical, appliance repairs, painting, carpeting, carpentry, window repairs, and grounds maintenance.
• Organize turnover activities and preventive maintenance; prioritize work from work orders.
• Order supplies and maintain an inventory of maintenance supplies.
• Ensure proper use of potentially dangerous products and chemicals.
• Oversee work done by outside contractors and inspect completed work; take corrective actions when necessary.
• Train subordinate staff and participate in the selection of outside contractors.
• Schedule contractors, issue purchase orders, and process invoices.
• Occasional duties may include mending fences, cutting keys, trash pickup, lawn care, swimming pool cleaning, and shampooing carpets.

Requirements

• Ability to read and write English.
• Prior experience reflecting overall general mechanical aptitude and ability.
• Valid Driver’s License (if operating a vehicle).
• EPA Certificate for Freon Recovery; HVAC Certificate.
• Current Fair Housing Certification.

Preferred Skills

• Advanced training from a mechanical/supervising trade or technical school.
• Prior experience as a Service Manager for a multi-unit property.

Physical Demands

• Physical activities include walking, bending, stooping, reaching, kneeling, crawling, stretching, climbing stairs or ladders, and standing for extended periods.
• Exposure to inclement weather, noise, dust, heat, and mechanical equipment.
• Exposure to potentially dangerous products and chemicals.
• Heavy lifting may be required.
• Use of key-cutting machines, hand tools, mechanical equipment, electrically powered construction equipment, lawn care equipment, and phones.

Schedule

Hours worked will coincide with the community’s operational hours. This position may require after-hours emergency response and rotating schedules for evening, weekend, and holiday service calls.

Benefits

• Paid Time Off
• Paid Holidays
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employer-paid basic life and short-term disability insurance
• Potential rent savings (property and ownership specific)
• Cell Phone Allowance
• Pet Insurance
• Paid Volunteer Hours