Maintenance Manager

About the role

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

The Maintenance Manager will coordinate with the Community Manager and Assistant Manager to increase the net operating income of the property by safely maintaining exterior and interior of the property to RPM standards at or below the approved budget levels. The role contributes to resident retention by making repairs promptly, safely, and efficiently.

Responsibilities

• Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a highly skilled team of Maintenance Technicians.
• Maintain the property’s operating budget and secure competitive bids for supplies and services; process purchase orders and invoices to keep costs under control.
• Review and prioritize work orders to ensure timely completion and resident satisfaction; manage the work order process and maintain records in the computer software.
• Oversee maintenance, cleanliness, and safety of the community, ensuring compliance with fire and safety codes and overseeing construction projects; promptly report employee injuries.
• Troubleshoot and repair various systems such as HVAC, electrical, and plumbing to maintain property functionality.
• Regularly liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure their satisfaction; maintain meticulous records and provide cost‑saving initiatives for review.
• Implement preventative maintenance plans, be on call for after‑hours emergencies, and ensure compliance with OSHA regulations and safety laws, including conducting regular property inspections and maintaining a safe, drug‑ and alcohol‑free workplace.
• Mentor and train maintenance team members to enhance their skills and knowledge, fostering a highly skilled team capable of delivering efficient and effective maintenance services.

Qualifications

• High school diploma or GED – Preferred.
• Two years of multifamily maintenance experience and/or training; or a combination of education and experience will be considered.
• Minimum of one year of supervisory experience – Preferred.
• EPA certification required.
• CPO – Preferred.
• Proficiency with Microsoft Office Suite and project‑management tools.
• Valid driver’s license preferred; candidates without a license may receive a liability waiver.

Physical Requirements

• Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
• May need to push or pull items, reach overhead, bend, stoop, or kneel.
• Dexterity of hands and fingers to grasp tools.
• Vision to perform inspections, read blueprints, schematics, and computer screens.
• Hearing to understand verbal communications and detect sounds indicating potential issues.
• Occasionally lift or carry items up to 50 pounds; heavier items may be lifted with assistance or equipment.
• Operate various maintenance tools, including power tools, ladders, and lifts.
• Operate a computer, keyboard, mouse, and other office equipment.

Work Environment

• On‑site role with exposure to outdoor elements.
• May require work in confined spaces, at heights, and potentially hazardous areas.
• Flexible schedule required; hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs.

Benefits

• Weekly pay for all associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full‑time, regular associates.
• Employer‑paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with robust company match.
• Opportunities for professional development, career growth, and role‑based learning plans.
• Diversity, Equity, Inclusion and Belonging (DEIB) initiatives and multiple Employee Resource Groups (ERG).
• Paid time off plus floating holidays and volunteer days.
• Discounted perks such as Costco membership, movie tickets, health & wellness, entertainment & travel discounts.

Schedule

Flexible schedule with required coverage on weekdays, nights, and weekends (including Saturdays and Sundays) as business needs dictate.