Maintenance Manager

About the role

This position supports Capitol Crossing in Olympia, WA. There are a total of 72 apartment units at this site. Please visit the property website to learn more!

Responsibilities

• Supervise and schedule maintenance activities for the community.
• Determine weekly service request and apartment make-ready schedules.
• Respond, coordinate, and complete resident service requests for occupied units.
• Complete or support the completion of make-ready activities for vacant units, ensuring all repairs are completed; units meet standards, and all trash is removed before, during, and after completion.
• Regularly communicate with the on-site office team and update appropriate systems when work orders and make-readies are completed and ready to be shown.
• Conduct daily property walks to inspect building exteriors, parking lots, and common areas to identify and address maintenance needs.
• Oversee and maintain landscaping, grounds, and exterior property features to ensure consistent curb appeal.
• Regularly inspect equipment and make recommendations for any repairs or replacements.
• Periodically check the progress of each maintenance team member and ensure the quality of their work.
• Congduct one-on-one training with employees that may need to enhance their current skills or learn new skills.
• Adhere to all safety guidelines and periodically complete written property safety audits.
• Order supplies and manage your site’s maintenance budget.
• Provide input to Property Manager in determining needs for next fiscal year’s budget.
• Respond and resolve maintenance emergencies, during and after scheduled work hours.
• Assist other 11 Residential locations, if needed, to support overall maintenance goals.
• Fulfill any other duties assigned by management based on business needs.

Requirements

• 3+ years of experience in multifamily property maintenance, facility maintenance, or another related field is required.
• Must be able to troubleshoot and repair plumbing systems, electronic systems, appliances, HVAC, pool and spa equipment or any other systems at the dedicated community.
• Working experience using HappyCo or another similar property maintenance software is highly preferred.
• Familiarity with Microsoft Office Suite to communicate efficiently with management, teammates, and residents.
• Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.
• Must be able to meet the physical requirements of the job and work with paints, pool chemicals, and other potentially hazardous materials in compliance with safety standards.
• Ability to work both indoors and outdoors in varying weather conditions, including exposure to heat, cold, and other environmental elements.
• An EPA Type II or EPA Universal license is preferred.
• A CAMT or another industry related certification is a plus.
• Available to be on a rotating on-call schedule for emergencies outside of normal working hours.
• High School Diploma/GED required.
• Must hold and maintain a valid driver's license.
• Must be able to work on-site. This position is not eligible for remote work.

Qualifications

• Must be able to lift, push, and pull up to 100 pounds.
• Walk the properties several times daily, up to 10 miles a day.
• Walk on uneven surfaces and climb several flights of stairs on a regular basis.
• Visually and audibly observe and detect signs of emergency.
• Sit, stand, reach, bend, and stoop for extended periods of time.
• Use standard maintenance equipment.
• Ability to work in indoor and outdoor environments with exposure to varying weather conditions, including heat, cold, ice, snow, dry conditions, and other inclement weather.
• Speaking and expressing or exchanging ideas by means of written and spoken word.
• Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Skills

• Experience in multifamily property maintenance, facility maintenance, or another related field.
• Ability to troubleshoot and repair plumbing systems, electronic systems, appliances, HVAC, pool and spa equipment or any other systems.
• Working experience using HappyCo or another similar property maintenance software.
• Familiarity with Microsoft Office Suite.
• Physical ability to meet the job requirements.
• Knowledge of safety guidelines and ability to conduct property safety audits.
• Ability to order supplies and manage a maintenance budget.
• Ability to communicate effectively with management, teammates, and residents.
• Ability to work both indoors and outdoors in various weather conditions.
• Ability to work on a rotating on-call schedule for emergencies.

Benefits

• Medical, dental, and vision insurance coverages.
• Health savings account.
• 401(k) with a 4% company match.
• 30% Employee Rental Discount based on availability.
• Mileage Stipend or reimbursement for travelling positions.
• Education Reimbursement program.
• Paid Time Off – Vacation, Sick, Paid Holidays, Birthday Holiday, Service Day, and Health & Wellness Day.
• Exciting growth and development opportunities.

Pay

The hourly compensation range for this position is $30 to $32 per hour (depending on experience and skills).

Schedule

The exact compensation may vary based on skills, experience, and location.