Jobs · Customer Service · North Carolina

Maintenance Manager

Charlotte Regional Visitors Authority · Charlotte, NC · 3 mo ago
On-siteCustomer ServiceFull-time

Job Responsibilities

  • Operates, identifies, and prioritizes all plant and system repairs.
  • Provides direction to Maintenance Technicians by assigning duties determined by work orders or special projects based on Maintenance Technicians individual trade knowledge and abilities.
  • Possesses familiarity and a working knowledge of all support operational systems in the Maintenance Departments such as HVAC, Fire Suppression, Firm Alarm, Electrical Distribution, Lighting Programs, Security Systems, AV, Plumbing and Food Services, Operable Doors, etc.
  • Provides suggestions for additional training to expand abilities of Technicians.
  • Fosters the environment of self-improvement within the staff.
  • Schedules lighting systems to accommodate event schedules and energy efficiency.
  • Collaborates with JCI on operation and maintenance of all HVAC systems.
  • Coordinates with JCI on operation and maintenance of all HVAC systems.
  • Makes recommendations as to when existing staff cannot handle a project and need outside contractors for efficient and timely resolution of items.
  • Forecasts and orders equipment for staff to complete repairs of maintenance tasks.
  • Creates work orders for each task included on the schedule to ensure timely and proper completion.
  • Evaluates skills and abilities of staff members.
  • Documents process and creates monthly status reports of special projects for CRVA.
  • Implements accountability monitoring via daily activity worksheets and provides monthly reports to staff and leadership.
  • Manages department budget including development, tracking, and reconciliation.
  • Sit on the safety committee.
  • CRVA MOD for assigned events and shifts.
  • Develop department goals & KPI’s.
  • May perform other duties as required.

Scope of Responsibility

  • Budgetary preparatory work.
  • Periodic access to confidential data including financial statements, company records and/or minutes, customer quotes, product costs, and company plans, designs, and/or programs.

Supervisory Responsibility

  • Manages one full-time subordinate supervisor and six employees.
  • Interviews, hires, and trains employees.
  • Plans, assigns, and directs work.
  • Applies concepts of basic algebra and geometry.
  • Sets and monitors performance standards.
  • Appraises performance.
  • Reward and discipline employees.
  • Addresses complaints and resolves problems.

Knowledge and Skill Requirements

  • Basic understanding of electrical, HVAC, plumbing, lighting systems, general carpentry, and building automation systems.
  • Strong organizational and scheduling skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education and Experience

  • High School Diploma (H. S.) and two to three years of specialized schooling;
  • Five to six years related experience and/or training;
  • Or equivalent combination of education and experience.

Physical Demands

  • The employee must regularly lift and /or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision.
  • While performing the duties of this job, the employee is regularly required to sit, stand, and walk.
  • The employee must regularly use power hand tools.

Work Environment

  • The noise level in the work environment is usually moderate, and may fluctuate based on the event.

What We Offer

  • Education Reimbursement.
  • Comprehensive medical, dental, and vision coverage, plus other great benefits.
  • 457 Plan.
  • NC Retirement System plan.
  • CRVA University.
  • Employee Assistance Programs.
  • Employee 1st Culture.
  • CORE Values.

Similar jobs

Maintenance Manager

Judge Direct PlacementMount Jackson, VA· 1 wk ago
Managementapply on judge.com

Maintenance Manager

NW Recruiting PartnersGig Harbor, WA· 1 wk ago
Management$36.25–$39.75/hrapply on jobs.crelate.com

Maintenance Manager

Graphic Packaging InternationalSolon, OH· 1 wk ago
Management$112k–$149k/yrapply on careers.graphicpkg.com

Maintenance Manager

RPM LivingAnna, TX· 3 mo ago
Managementapply on careers2-rpmliving.icims.com