Maintenance Intern

Red Tail Residential shapes community environments and refines living spaces with a focus on resident satisfaction. Our brands, ReNew Apartment Communities and Arrive Luxury Communities, address every stage of life with resident programs that emphasize transparency, customer service, technology, and sustainability. We empower our team through state-of-the-art systems, training, and advancement opportunities to exceed resident and investor expectations.

About the role

This paid, hands-on Maintenance Internship Program provides exposure to multifamily property maintenance operations. Interns will work alongside experienced maintenance professionals and community leaders, gaining practical experience in building systems, preventive maintenance, apartment turns, resident service requests, and property operations. The internship is ideal for students or individuals interested in facilities management, property maintenance, construction management, skilled trades, or real estate operations.

Under the direct supervision of an assigned Mentor, the Maintenance Intern will support day-to-day maintenance operations while learning industry best practices and technical skills. The role offers hands-on exposure to apartment maintenance, property operations, resident service, safety procedures, and preventive maintenance programs.

Responsibilities

• Assist maintenance team members with routine repairs and preventive maintenance activities.
• Support apartment make-ready and unit turn processes, including painting, cleaning, drywall repairs, and general maintenance.
• Assist with basic plumbing, electrical, HVAC, appliance, and carpentry tasks under supervision.
• Help maintain community amenities, common areas, grounds, and building exteriors.
• Participate in property inspections and identify maintenance or safety concerns.
• Assist with seasonal maintenance projects and capital improvement initiatives.
• Support inventory management, organization of maintenance shops, and supply tracking.
• Help prepare tools, equipment, and materials for maintenance projects.
• Learn and follow company safety standards, policies, and procedures.
• Assist with resident service requests while providing excellent customer service.
• Support administrative tasks related to maintenance operations, including work order updates and documentation.
• Participate in special projects and process improvement initiatives.
• Perform additional maintenance and operational duties as assigned.

Professional Expectations

• Maintain a professional appearance and attitude.
• Demonstrate punctuality, reliability, and consistent attendance.
• Show initiative and a willingness to learn new skills.
• Be dependable, organized, and exercise good judgment.
• Maintain positive working relationships with residents, vendors, and team members.
• Follow all safety guidelines and company policies.
• Represent Red Tail Residential in a professional and respectful manner.

Requirements

• Strong work ethic and willingness to learn.
• Positive attitude and team-oriented mindset.
• Basic mechanical aptitude and interest in maintenance operations.
• Effective communication and customer service skills.
• Ability to follow instructions and complete tasks independently.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Interest in facilities management, maintenance operations, construction, skilled trades, or property management.

Qualifications

• High school diploma or equivalent required.
• Currently enrolled in or recently graduated from a trade school, technical program, community college, or accredited college/university preferred.
• Coursework in facilities management, construction management, HVAC, electrical, plumbing, engineering, real estate, or related fields is a plus.
• Previous maintenance, construction, landscaping, facilities, customer service, or related experience preferred but not required.
• Experience using hand tools and basic maintenance equipment is helpful.
• Basic computer proficiency required; familiarity with Microsoft Office (Word, Excel, Outlook) preferred.
• Ability to learn property management and maintenance software systems.

Learning & Development

Through this internship, participants will:

• Gain hands-on experience in multifamily maintenance operations.
• Develop foundational skills in HVAC, plumbing, electrical, carpentry, painting, and appliance maintenance.
• Learn preventive maintenance practices and property operations procedures.
• Build professional communication and customer service skills.
• Gain exposure to maintenance planning, budgeting, inventory management, and operational best practices.
• Collaborate with experienced maintenance and property management professionals.
• Explore career opportunities within the multifamily housing industry.

Physical Demands

• Regularly required to stand, walk, climb stairs, bend, kneel, reach, and lift.
• Ability to lift and carry up to 50 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to safely use tools, ladders, and maintenance equipment with training and supervision.

Schedule

Full-time schedule (40 hours per week) from June 15, 2026 to October 31, 2026. Consistent attendance and reliability are essential. Some flexibility in hours, including occasional evenings or weekends, may be required to support community operations.

Pay

$19.00 per hour.

Special Requirements

Candidates must successfully pass a driver's license background check to ensure compliance with company safety and insurance standards. A valid driver's license and acceptable motor vehicle record (MVR) must be maintained throughout employment.