Maintenance/Housekeeping Associate - Full Time

About the role

The Maintenance and Housekeeping Associate drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This hourly position performs daily cleaning activities, maintenance tasks, and supply replenishment while upholding high standards for hygiene and attention to detail.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Maintain cleanliness throughout all areas of the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
• Clean restrooms and associate breakroom thoroughly, sanitizing all surfaces and breakroom appliances and restocking essential items.
• Replenish supplies at registers, including bags, boxes, and tissue paper, and remove unnecessary items.
• Organize and replenish cleaning and maintenance supplies to promote efficiency and ensure ease of access by the store team.
• Support store safety by identifying hazards such as spills, icy sidewalks, and broken glass, and resolving them promptly.
• Replace interior and exterior lights to maintain a well‑lit store environment.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Enhance the in‑store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Ability to perform the role’s tasks and a commitment to continuous learning.
• Ability to use data and guidance to support timely and effective decisions.
• Ownership of assigned tasks and contribution to store success.
• Excellent communication skills.
• Comfortable with technology, including smartphones, tablet computers, and Windows‑based operating systems.
• Physical ability to regularly move around all store areas, bend, reach, stretch, and lift, carry, or move at least 40 lb.

Schedule

• Flexible schedule based on business needs, including nights, weekends, and holidays.