Maintenance Engineer

About the Role

Responsible for the preventative and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FF&E, grounds, swimming pool, and other hotel facilities. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Responsibilities

• Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
• Performs preventative maintenance assignments on a scheduled basis (e.g., “room care”).
• Services the hotel’s pool, including adjusting chemicals and cleaning filters; completes maintenance request forms and record logs.
• Maintains the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening).
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions, accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean, and well-groomed appearance (specific standards outlined in team member handbook).
• Assists other Engineering Personnel when needed.
• Performs any related duties as requested by supervisor/manager.

Requirements

• Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical, and carpentry.
• Basic mechanical aptitude for operation and repair of hotel equipment.
• Ability to recognize potential safety hazards and security problems in the hotel and act accordingly.
• Willingness and ability to comply with hotel policies and procedures, including appearance and grooming, safety, security, key control, and emergency procedures.
• Skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping.
• Ability to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
• Skill in the use of basic hand and electric tools and familiarity with parts and materials.
• Any combination of education and experience equivalent to graduation from high school or other training that provides the required knowledge, skills, and abilities.
• High school diploma preferred.
• Thorough knowledge of the layout of the building, sleeping, and function rooms.
• Ability to effectively deal with internal and external customers, some of whom may require high levels of patience, tact, and diplomacy.
• Ability to listen effectively, speak, read, and write English clearly, as there will be interaction with guests and other team members.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient, and maintaining a pleasant, cheerful demeanor.
• Ability to follow written and/or verbal instructions.

Physical Demands

• Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
• Must be able to work in hot, cold, and wet conditions and be able to stoop, kneel, crawl, and climb on all types of surfaces.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.
• Grasping, lifting, and holding tools, and having good finger dexterity is required.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Lifting and moving objects up to 100 pounds.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts