Maintenance Director

Responsibilities

• Performs all tasks typically associated with managing staff, such as recruiting, hiring, training, coaching, evaluating, and disciplining up to and including termination of direct reports.
• Assumes responsibility for the financial performance and operations within the approved budget of the property. The focus is on maximizing cash flow after debt service.
• Operates within purchasing guidelines.
• Provides ongoing vendor/contractor communications regarding work scheduling, billing, vendor relations, and insurance certifications. Approves and submits all invoices to the corporate office for payment.
• Schedules, trains, supervises, and evaluates all subordinate maintenance personnel. This includes ensuring the maintenance team is fully compliant with all required training.
• Ensures property goals for response and completion times are met.
• Prioritizes work orders and follows up on assignments to ensure timely completion.
• Oversees, prepares, and approves purchase orders in accordance with approved budget and company guidelines in order to achieve property service standards.
• Establishes emergency on-call procedures.
• Provides oversight for all company-owned equipment and small tools. Coordinates or performs the equipment maintenance inspection process and records.
• Oversees the make-ready of vacated units.
• Executes regular documented inspections of the property.
• Manages a variety of systems to ensure the handling of resident service requests.
• Establishes preventive maintenance procedures. Maintains accurate records regarding preventive maintenance requests and expenditures.
• Maintains vendor relationships, including ensuring contract compliance and oversight.
• Affords assistance in performing annual/semi-annual site compliance inspections.
• Affords assistance in all aspects of the property’s maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency.
• Contributes to resident retention programs.
• Learns and ensures compliance with all company, local, state, and federal safety rules.
• Conducts regularly scheduled safety meetings in accordance with all applicable guidelines.
• Provides technical guidance and inspects work to validate that it is performed per requirements.
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards.
• Ensures unsafe conditions are corrected promptly.
• Ensures compliance with company policies and procedures.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Qualifications

• Bachelor's Degree in Business Administration, Engineering, Construction Management, or other related disciplines preferred.
• In the absence of a degree, directly related job experience in the maintenance of multi-unit residential houses, apartment complexes or other public use structures, where proven knowledge may offset the degree requirement is required.
• 4-6 years of experience in building maintenance required.
• Previous experience managing others preferred.
• Have knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance.
• Perform work outdoors in all weather conditions and physical work, and lift weights of up to 50 pounds regularly and above 50 pounds occasionally.
• Willing and able to work occasional on-call shifts.
• Requires a self-motivated team player who pays close attention to detail and who can prioritize in a fast-moving environment.
• Must demonstrate strong organizational skills, ability to multitask, and prioritize effectively.
• Must combine effective leadership and strong technical knowledge with a positive and service-oriented attitude.
• Must motivate, delegate, and provide constructive feedback as appropriate to a team.
• Must demonstrate excellent communication and interpersonal skills, particularly the ability to interact effectively with a wide range of different people in a variety of situations.
• High-level understanding of safety practices.
• Requires high-level use of technology platforms daily.
• DL NUMBER - Driver's License, Valid and in State required.
• Environmental Protection Agency (EPA) Certification required.
• OSHA-10 Training required.