Maintenance

About the role

Join UP! We are lighting the path home, one person at a time. Urban Pathways has been engaging New York City’s most vulnerable residents since 1975, providing essential support and fostering an environment where individuals can redefine their narratives and become their best selves.

Responsibilities

• Ensures the facility is clean of debris and garbage.
• Disposes and recycles garbage in accordance with Urban Pathways and New York City regulations, policies and procedures.
• Sorts and eliminates co-mingling of recyclable products and hazardous materials.
• Performs building cleaning operations as scheduled.
• Cleans building area.
• Sanitizes building area.
• Strips and waxes floor areas.
• Performs window and glass washing.
• Performs high dusting and vacuuming.
• Performs basic groundskeeping.
• Performs snow removal and other building emergency maintenance tasks.
• Maintains safe and non-slippery walkways including but not limited to spreading of salt, deicer and placement of walk-off mats at building entrances, in inclement weather.
• Performs maintenance duties including but not limited to: Paints assigned areas. Provides protection from paint drippings in adjoining areas and furniture. Observes safety protocols and procedures in all work operations. Performs preventative and remedial repairs and maintenance on facility and equipment including minor electrical, plumbing and carpentry repairs. Monitors the facility at all times to identify issues needing attention such as emergency repairs and immediately reports issues to supervisor. Ensures that all equipment and appliances are in good working order. Provides recommendations for repair, upgrade or replacement when needed. Provides limited front desk coverage as designated by supervisor. Answers phones. Screens visitors. Monitors building CCTV and fire alarm /security panel. Communicates with local fire and police departments as needed. Performs client relocations as needed. Performs safety inspections as mandated by Urban Pathways and funding and regulatory agency requirements and guidelines. Utilizes appropriate personal protective equipment (PPE)in accordance with Urban Pathways and funding and regulatory agency requirements and guidelines.
• Maintains ongoing communication with preceding and following shifts, including clinical staff in compliance with Urban Pathways policies and procedures.
• Affords assistance in maintaining inventories of all maintenance and janitorial supplies as needed.
• Completes work orders and other tasks as assigned.
• Completes and submits requisitions for supplies.
• Completes and signs off daily checklist on completed tasks.
• Affords assistance in carrying out the preventative maintenance plan for the facility.
• Completes and submits appropriate reports.
• Documents all incidents and unusual occurrences in compliance with Urban Pathways and funding and regulatory agency requirements and guidelines.
• Documents client activities and incident reporting in client database system(s).
• Represents Urban Pathways and responds to inquiries as needed.
• Communicates verbally and in writing in a professional manner at all times.
• Attends staff meetings, trainings, and supervisory sessions, as required.
• Responds to all communications including telephone, email and other oral and written inquiries in a timely manner.

Qualifications

• High School Diploma, GED or equivalent preferred.
• Minimum of one year of experience in building maintenance and janitorial duties or equivalent of experience.
• Experience with homeless, individuals with mental health conditions and substance abuse population preferred.

Skills

• Basic computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.) a plus.
• Good verbal and written communication skills.
• Good interpersonal skills and ability to work independently or in a team.
• Ability to use various power and hand tools efficiently and in a safe manner.
• Ability to establish and maintain effective and cooperative working relationships.
• Knowledge of various building maintenance and repair procedures and safety techniques.
• Foreign languages a plus.

Other

• Required to work a flexible schedule including weekends, holidays, evenings and to remain on post until relieved.
• Licenses: OSHA license a plus. CPR, First Aid required within 3 months of hire. AED preferred. Valid driver’s license with clean driving record preferred.

Physical Requirements

• Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 50lbs.), carry, climb stairs and ladders frequently, type, write, read, speak, see, and hear.

Benefits

Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include:

• Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
• Retail Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
• Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
• Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
• Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
• Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
• Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
• Recognition Programs: Recognition programs to celebrate and reward outstanding contributions.