Maintenance Assistant/Bus Driver

About the Role

The position supports both facility maintenance and patient/parcel transportation functions. Under the supervision of the Maintenance Director and the Administrator, the incumbent ensures a clean, safe environment for residents, staff, and visitors while providing courteous, timely transportation services.

Responsibilities

• Inspect facility and equipment to determine service needs and required equipment.
• Perform routine work and repairs within normal practice scope.
• Assist with maintenance, repair, or renovation projects and obtain bids from outside contractors.
• Follow and document a preventative maintenance schedule to control costs.
• Maintain preventative maintenance records.
• Purchase building and maintenance supplies, machinery, equipment, and furniture.
• Review and evaluate contractor bids as needed.
• Prepare evacuation and emergency procedures.
• Perform all maintenance functions inside and outside the facility.
• Report to work on time each day, well‑groomed, in a clean, pressed uniform.
• Review daily agenda of pre‑scheduled calls and plan the day’s itinerary.
• Transport patients and/or parcels according to schedule.
• Maintain a calm, pleasant, courteous attitude toward patients and health personnel.
• Report any problems that may cause a delay in pick‑ups immediately to the Administrator.
• Keep the designated vehicle clean inside and out, washing daily at shift end.
• Complete a checkout list daily before driving the vehicle.
• Maintain confidentiality of employee, corporate, and patient records in compliance with policies and regulations.
• Carry out other assigned responsibilities.
• Exhibit excellent customer service skills toward internal and external customers and co‑workers.
• Adhere to department customer service, service excellence, and performance standards.
• Demonstrate personal commitment to the organization’s core values through active involvement in performance improvement.
• Demonstrate safe work practices, follow safety rules, prevent unsafe conditions, and participate in safety programs.

Requirements

• High School diploma or equivalent.
• Recent experience transporting people, including handling wheelchair patients and providing compassionate assistance (preferred).
• Valid Wisconsin driver’s license; must be insurable under liability insurance guidelines and eligible for driving privileges per current policy.
• Pass a criminal background check, driving history check, and drug screen.
• Ability to operate a wheelchair lift and safely secure patients in the vehicle.
• Ability to operate and maintain company equipment safely and professionally.

Knowledge, Skills, and Abilities

• Ability to read maps and good knowledge of the assigned service area.
• Excellent communication skills with patients and allied health personnel.

Working Conditions

• Physical demands include lifting over 50 pounds, climbing, pushing, stooping, bending, kneeling, and crouching.
• Regular outdoor work in regional weather conditions.
• Frequent bending and lifting of wheelchair‑bound patients as part of routine duties.
• Ability to lift and carry crates of mail or specimens.
• Use of maps, a large van, patient lifts, and other assistive devices and equipment.