MAINTENANCE ASSISTANT

Contract: Permanent

Salary: £14.47 per hour plus generous service charge and great benefits

About Us

Welcome to New Park Manor, part of the Luxury Family Hotel group, where luxury meets relaxation in the heart of the New Forest.

About the role

As Maintenance Assistant you will be responsible for keeping the hotel safe and in great working order – a necessity for our guests both little and big! Your role will involve managing all basic maintenance skills including painting, decorating, electrics, carpentry and plumbing. It is extremely varied and no two days are the same. You will need to have a keen eye for detail, be an effective communicator to your fellow team members, be resourceful and efficient.

This is a permanent position at 40 hours per week (flexibility required as may include weekend work).

Responsibilities

• Assist with the maintenance and repair of the hotel's facilities, including guest rooms, public areas, and grounds
• Perform routine maintenance tasks such as painting, plumbing, electrical work, and carpentry
• Conduct regular inspections of equipment and facilities to identify and address any issues or potential hazards
• Respond promptly to maintenance requests from guests and staff, and resolve issues in a timely and efficient manner
• Assist with the implementation of preventative maintenance programs to prolong the lifespan of equipment and minimise downtime
• Ensure compliance with health and safety regulations and maintain a safe working environment at all times
• Assist with landscaping and groundskeeping duties as needed
• Collaborate with other departments to support hotel operations and special projects as required

Requirements

• Previous experience in a maintenance or facilities role preferred
• Technical skills and knowledge of general maintenance techniques
• Ability to troubleshoot and problem-solve effectively
• Excellent attention to detail and organisational skills
• Physical stamina and ability to perform tasks requiring moderate to heavy lifting, bending, and standing for extended periods
• Flexibility to work evenings, weekends, and holidays as needed

Benefits

• Training and development through partnerships with award-winning, hospitality-specific apprenticeship providers (certified by the Institute of Hospitality)
• An extra day’s holiday for your birthday
• EarlyPay – access some of your monthly salary early when needed
• Cycle to work scheme
• Help@Hand – online health and wellbeing service offering same-day remote GP appointments, mental health support, and physiotherapy
• Life Assurance Benefit
• Enhanced Maternity and Paternity packages
• A paid day off for volunteering or fundraising each year
• The LFH Benefit Hub – employee discount platform for high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels
• Incredible discounted hotel stays for you, friends, and family