Maintenance Assistant

Position Overview

Responsible for executing maintenance requests by diagnosing problems and making repairs in order to maintain the physical condition and appearance of the community according to operating and safety standards; ensure that service requests and repairs are made in a timely manner.

Essential Job Responsibilities

• Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.) and waste management systems.
• Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely manner.
• Perform turn-key work as required to ensure vacant apartment homes are rent ready in a timely manner.
• Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints.
• Follow-through to ensure issue is resolved.
• Apply all applicable policies and procedures such as, but not limited to, company operating and safety standards.
• Promote safe work practices among on-site staff.
• Avoid non-compliance with all federal, state and local laws, specifically Fair Housing regulations, building codes and environmental laws and regulations.
• Maintain and organize service requests and general maintenance tasks.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May supervise the work of other team members and outside contractors.
• Performs duties with a sense of urgency with a high level of accuracy.

Education, Experience And Other Requirements

• High school graduate or GED
• Must be age 18 or older
• 1-year experience in property management maintenance
• Must possess valid driver’s license

Preferred Qualifications

• Familiar with general cleaning procedures
• Willingness to learn and help others
• Enjoyment in working with older adults