Maintenance Asisstant

About the Role

The Maintenance Assistant plays an integral role in the success of our team, our community, and creating a place our residents are proud to call home. This position is responsible for providing unparalleled service to our residents by maintaining and improving the overall appearance of the property and assisting with assigned and scheduled maintenance repairs and prevention.

Responsibilities

• Ensure the physical aspects of the apartment meet company standards.
• Make repairs as directed and track accomplishments.
• Assist with completing timely apartment-ready turns.
• Conduct repairs, paint, clean apartments, and perform other miscellaneous tasks as necessary or directed.
• Complete maintenance service requests, document the status of each request, and ensure appropriate follow-through.
• Assist with maintenance-related repairs, including but not limited to:
  • Repair of appliances and fixtures
  • Clear plumbing stoppages
  • Replace/repair fittings, faucets, toilets
  • Replace/repair broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, blinds, locks
  • Repair concrete steps, patios, fencing, and signage
• Complete daily maintenance of grounds and communal areas, including all lighting, snow removal, and trash removal.
• Perform snow and ice removal, including snow blowing, shoveling, salting, and using a pick to remove ice build-up on sidewalks, walkways, parking lots, and common spaces.
• Manage material and maintenance equipment with care.
• Attend and participate in training seminars as required or requested.
• Maintain all shop and storage areas in a neat, orderly, and working condition.
• Interact positively with residents to maintain a high level of resident satisfaction.
• Demonstrate strong professionalism and integrity as a representative of the community.
• Contribute to the cleanliness and curb appeal of the community.
• Comply with HUD and all industry Fair Housing rules and regulations.
• Operate within OSHA standards and company safety policies.
• Perform other job-related duties as assigned.

Requirements

• Must meet all applicable state and federal requirements for this position.
• High School Diploma or its equivalent.
• One or more years of prior experience in general maintenance or a combination of education and experience in a directly related field preferred.
• Ability to attend and pass company-paid certification courses (e.g., pool operators, boilers license, and EPA certification).

Skills

• Ability to make independent decisions and follow instructions.
• Tactful communication with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
• Capable of working with ill, disabled, elderly, and emotionally upset individuals.
• Effective communication skills for interacting with supervisors, team members, prospects, residents, and families.
• General computer literacy.

Working Conditions and Physical Demands

• Tasks may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.
• Physical activities include:
  • Prolonged periods of standing and walking on the property.
  • Lifting, carrying, pushing, or pulling up to 50 pounds at times.
  • Operating machinery and equipment, including computers, copiers, farm equipment, trades equipment, heavy equipment, and various hand tools.
  • Bending, stooping, kneeling, climbing, and twisting body.
  • Assisting in the evacuation of residents during emergency situations.
• Cognitive activities include:
  • Executing tasks independently.
  • Expressing yourself clearly and effectively.
• Environmental exposure may include:
  • Variable temperatures and environmental conditions.
  • Routine maintenance-related conditions such as noise, dust, and cleaning products.
  • Typical workplace hazards associated with facility and grounds maintenance.