Maintenance Agent, Smoky Mountains

About the role

AvantStay is seeking an experienced Maintenance Agent to ensure property maintenance meets company and legal standards. Key responsibilities include troubleshooting and fixing issues, conducting inspections, and assisting with onboarding new properties.

Responsibilities

• Partner with local teams to complete maintenance requests
• Perform maintenance tasks such as repairing furniture, unclogging drains, painting, and replacing broken items
• Prioritize and resolve maintenance issues for guest arrivals
• Document all maintenance and billing details in the task management system
• Maintain supplies and organize tools, furniture, and equipment
• Aid in the onboarding of new properties, performing maintenance and installing basic security components
• Move heavy objects and stand for extended periods

Requirements

• Minimum 2-3 years of experience in general property maintenance
• Current driver’s license and proof of auto insurance
• Reside within a short drive of properties in designated areas

Qualifications

• Understanding of home upkeep tasks and knowledge of electrical, plumbing, pool, HVAC, and landscaping work
• Troubleshooting and problem-solving skills
• Willingness to go above and beyond for the company’s goals
• Great communication and adaptability skills
• Tech-savvy to handle home technology issues and navigate documentation apps
• Ability to lift heavy objects and work independently
• Flexibility to work weekends, holidays, and a flexible schedule

Benefits

• $25/hr company pay rate
• Generous company-sponsored insurance (medical, dental, vision, life, etc.)
• Flexible paid time off
• Complimentary and discounted stays at AvantStay properties
• Pre-tax retirement savings plans via Betterment
• Paid parental leave
• Fitness and cell phone reimbursements
• Mileage reimbursement

Schedule

Hands-on, in-market presence is required, with flexibility to work weekends, holidays, and a flexible schedule to meet current business needs.

Pay

$25/hr company pay rate