Mainframe Systems Programmer - ISV
About the role
As the Mainframe Systems Programmer, you will provide support for ongoing projects that require the installation, upgrade, testing, configuration, and implementation of all ISV software. Your responsibilities also include monitoring and on‑call support for the software, research and evaluation of new software, assisting team members and other areas with technical questions and problem resolution. You will have functional knowledge and use of z/OS components and detailed knowledge of support products such as tape management, scheduling, security, monitoring systems, and other z/OS supporting systems software. Note: This is not an Applications Programming position.
Responsibilities
- Provide support for ongoing projects requiring installation, upgrade, testing, configuration, and implementation of all ISV software.
- Perform monitoring and on‑call support for the software.
- Research and evaluate new software.
- Assist team members and other areas with technical questions and problem resolution.
- Apply functional knowledge and use of z/OS components.
- Maintain detailed knowledge of support products such as tape management, scheduling, security, monitoring systems, and other z/OS supporting systems software.
- Participate in the on‑call schedule.
- Handle incidents, changes, and problems.
- Perform configuration and customization.
- Set up parameters.
- Communicate with vendors.
- Participate in and contribute to technical projects.
- Demonstrate solid understanding of z/OS and related product software.
- Support problem solving and implementation of changes.
- Utilize working knowledge of TSO/ISPF, SDSF, and JCL.
- Exhibit good written and verbal communication skills.
- Apply strong analytical and problem‑solving skills.
Requirements
- Minimum of 5+ years of experience within a mainframe environment in a large enterprise or equivalent combination of education and experience.
- Bachelor’s degree required and/or equivalent work experience.
- Knowledge and understanding of z/OS and z/OS installation and maintenance including SMP/E.
- Strong knowledge of TSO/ISPF, SDSF, and JCL.
- Strong knowledge of Unix System Services (USS).
- Strong knowledge of Unix System Services (USS) file system management and security.
- Ability to perform the skill set of a Mainframe System Programmer.
- Ability to perform moderately complex ISV installations.
- Ability to work well as a team member.
- Stress resistant in major incident and/or emergency situations.
- Good interpersonal, verbal, and written communication skills.
- Customer service skills at management level.
- Good collaboration and teamwork skills.
- Self‑motivated.
- Strong analytical skills and problem‑solving capabilities.
- Good planning and organizational skills.
- Initiative and good learning abilities.
Skills
- Knowledgeable in z/OS security.
- Knowledgeable in z/OS systems programming functions.
- Understand z/OS services structure, Parallel Sysplex, and catalog management.
Benefits
- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Eligibility for dental, vision, short‑ and long‑term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance, or 529 College Funding
- Sabbatical leave
- Wellness program
- Flexible work schedule
Pay
As of the date of this posting, a good faith estimate of the current pay scale for this role is $85,000 to $148,000 salary, based on a full‑time schedule. Placement in the range may vary based on skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under the Associate Equity Appreciation Program.