Mail Room

About the Role

The organization provides tailored Business Process Management services across various sectors including Healthcare, Telecommunications, Media, and Financial Services. It supports over 100 major brands globally with delivery centers in multiple countries. The company focuses on enhancing operational efficiency and delivering impactful business outcomes through its comprehensive service model.

The Healthcare Digital Mailroom Specialist is key to handling and processing large quantities of mail and documents efficiently within a fast‑paced environment. This role ensures accurate and timely mail management, directly supporting operational productivity and contributing to the organization’s service delivery standards.

Responsibilities

• Identify and sort mail per established guidelines
• Meet hourly productivity metrics with high‑quality output
• Perform electronic indexing and scanning of documents
• Create and verify envelope tracking and barcodes
• Provide outbound customer service support
• Complete additional duties as assigned

Requirements

• High school diploma or equivalent
• 1‑2 years of data entry or processing experience preferred
• Typing speed of 35‑40 words per minute with 95% accuracy
• Basic computer skills or ability to quickly learn
• Capacity to work in a high‑volume, fast‑paced environment
• Strong verbal and written communication skills
• Excellent attention to detail and confidentiality
• Ability to work independently and prioritize tasks
• Willingness to work necessary hours including potential overtime, evenings, and weekends
• Ability to install required authentication apps on personal devices
• Successful completion of background checks including criminal history and drug test

Pay

Pay rate of $16 per hour.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.