Mail Clerk

Regular, full-time (1.0 FTE) position based on campus in Tacoma, WA. Applicants must be currently authorized to work in the United States on a full-time basis.

About the role

This position sorts incoming and outgoing mail, provides customer service support including over-the-counter stamp sales, mailing parcels, and accepting delivery and transmitting facsimile message processing. Processes delivery of mail and packages to students, staff, and faculty.

Responsibilities

• Collect, sort, and distribute campus mail.
• Process incoming and outgoing parcels.
• Process outgoing departmental mail on Connect + 2000 meter machine.
• Conduct over-the-counter stamp and shipping sales.
• Execute cashier transactions, including giving change and counting the till.
• Make daily cash and credit card deposits.
• Answer phone and in-person questions regarding the status of student, faculty, and staff mail.
• Research incorrectly addressed mail for correct addressing and rerouting mail to the correct address.
• Forward mail for students who have graduated or who are on study abroad or leave of absence.
• Process facsimile messages.
• Lift, carry, push, and pull one-to-50 pound items on a regular basis.
• Sit and stand on a regular basis.
• Supervise student workers during their shifts.

Requirements

• High School diploma or G.E.D.
• Customer service and cash handling experience highly desired.
• 1 year of relevant experience.
• Ability to respectfully work, communicate, and provide leadership within a diverse campus community.
• Ability to work independently.
• Ability to understand complex Postal Service, Federal Express, and United Parcel Service procedures, rates, and regulations.
• Ability to lift 50 pounds.
• Ability to use personal computers, telephones, fax equipment, calculators, and mail metering equipment.

Benefits

• Medical, dental, and vision coverage.
• Life insurance and long-term disability.
• Employee Assistance Program.
• Retirement plan options and 403(b) contributions.
• Paid vacation, sick leave, floating holiday, campus holidays, and bonus holidays.
• Education benefits, such as full tuition for eligible employees and their families.
• Access to university facilities and entertainment (fitness center, pool, library, concerts, lectures, and more).

Positions that work less than .75 FTE (1,560 hours per year) do not qualify for long-term disability or education benefits. Positions that work less than .50 FTE (1,040 hours per year) will accrue paid sick leave but are not eligible for additional benefits.

Pay

The anticipated rate for this position is $18.80 per hour. Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.