Magnolia 02 (FM1488/FM149) Drugstore - Customer Service Rep - Part time

Responsibilities

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

• Stocking: Stocks and rotates items as needed
• Assists with inventory control; loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Builds, stocks, maintains, and takes down store displays
• Performs the duties of Customer Service Assistant as needed

Additional responsibilities include providing superior customer service, answering customer questions, and assisting with selections. You'll also be responsible for merchandising products effectively and using suggestive selling techniques to meet customer needs and build department sales.

Qualifications

To be qualified for this role, you must be at least 18 years old and have a high school diploma or equivalent. You'll need strong customer service skills, as well as communication and interpersonal skills. You must also be able to read and write, and have planning and organizing skills.

Physical Demands & Working Conditions

This role requires working in a fast-paced, retail environment, performing detailed and precise tasks. You'll need to be able to function in a variety of physical demands, including standing, walking, reaching, and lifting. The specific physical demands will vary depending on the department you're working in.

• Beauty: Constantly reach at waist, grasp, and frequently stand, walk, and reach at shoulder
• Drugstore / General Merchandise: Constantly reach at waist, pivot, grasp, and frequently stand, walk, and reach at shoulder
• Grocery: Constantly reach at waist, pivot, grasp, and frequently stand, walk, and reach at shoulder
• Texas Backyard: Constantly reach at waist, grasp, and frequently stand and walk
• Healthy Living: Constantly stand, reach at shoulder, reach at waist, pivot, grasp, and pinch

You must be able to lift a certain amount of weight, which varies by department, and manage in excess of that weight. You may also be exposed to cold, loud noise, and wet conditions, depending on the department.