Machine Technician - Indianapolis, IN (Weekday Nights)
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We have job description: Title: Resident Service Engineer - Indianapolis, IN Schedule: Mon-Thurs 5pm-3:30am
We need to parse content.
First, "About Packsize" is company description; we can maybe include as a paragraph before sections? The instructions: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. We need to preserve all substantive information. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to include sections only when posting has real, specific content for it. Let's extract content: - About the role: The "About The Role" paragraph: "A Packsize Machine Technician will install, configure and maintain Packsize equipment solutions onsite at a designated customer’s facilities. They must be a creative problem solver with the ability to identify, analyze, maintain and repair complex mechanical equipment and answer difficult customer questions about product features. A Machine Technician will perform start-up testing and deliver customer training on product capabilities, features and general maintenance of the product. They will build and maintain a strong, trust-based customer relationship with their assigned customer(s) and will work closely with other supporting Packsize team members to provide exceptional customer service." We can put that under
About the role
with. - Responsibilities: The "What You’ll Do" list: bullet points: Scheduling tasks at a customer’s job sites; Troubleshooting issues, quickly and effectively, using technical drawings and documentation; Work cross-functionally with R&D, Software and Quality Engineering teams; Performing routine maintenance and emergency services as they arise; Analyze customer Key Performance Indicators (KPI's) to identify new or ongoing machine performance issues resulting in problem-solving and machine maintenance; Continuous learning, including the customer’s operational processes, packaging designs, technical specifications; Installation of Packsize solutions and training others to use and maintain it; Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc.; Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations.; Adhere to all Packsize and customer’s safety requirements, and safety protocols related to exposed moving parts and electricity; Excellent work ethic and time management skills; Machine Operation Clearing jams, loading Z-fold, changing labels, changing bander paper and adding glue to the machine. We can put these as
- items.
- Requirements: There's "What You’ll Bring" list: Customer service focus; Knowledge of Windows platforms; Knowledge of and effective use of hand tools; Knowledge of mechanical platforms; Ability to work independently with little or no direct supervision; Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required; Associates Degree, Vocational Training or equivalent experience; Bachelor's Degree in a related area preferred.
We can put under
Requirements
(or Qualifications?). The instruction includes both Requirements and Qualifications as possible headings. We need to decide which to use. The content is qualifications/requirements. Could combine into one section "Requirements". Or we could split: Requirements (hard requirements) and Qualifications (preferred). But we should avoid thin sections. Let's combine into one section "Requirements". Or we could have "Qualifications" for the degree preferences. But we need to avoid filler. Let's create a single section "Requirements" containing both required and preferred. - Skills: Not explicitly separate; maybe we can include under Requirements. The instruction says we can have Skills section if there is content. We have knowledge of Windows platforms, hand tools, mechanical platforms, Microsoft Office, etc. Could be considered skills. But we already have them in Requirements. To avoid duplication, we could put them under Skills and keep Requirements for education/experience. But we need to decide. Better: Use "Requirements" for education/experience and "Skills" for technical skills. Let's see. From "What You’ll Bring": Customer service focus (skill), Knowledge of Windows platforms (skill), Knowledge of and effective use of hand tools (skill), Knowledge of mechanical platforms (skill), Ability to work independently (skill), Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required (skill), Associates Degree, Vocational Training or equivalent experience (requirement/experience), Bachelor's Degree in a related area preferred (qualification). So we can split. Thus:Requirements
with- Associates Degree, Vocational Training or equivalent experience
- Bachelor's Degree in a related area preferred
Skills
with- Customer service focus
- Knowledge of Windows platforms
- Knowledge of and effective use of hand tools
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience helpful but not required
Pay
withcontaining that. Benefits: "At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being." Also repeated later. So we can put that under
Benefits
with- items.
- Schedule: The posting includes "Schedule: Mon-Thurs 5pm-3:30am". Also mention "Available on-call", "Overnight travel may be required". So schedule details: Mon-Thurs 5pm-3:30am, on-call, overnight travel may be required. We'll put under
Schedule
with. - Working Environment and Physical Demands: This could be a section but not in the list of allowed headings. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should not create a heading for Working Environment. However we need to preserve all substantive information. We could incorporate that info into Responsibilities or Requirements? It's about working environment and physical demands. Could be placed under Responsibilities as additional bullet? Or maybe under Requirements? The instruction says we can only use those headings; we cannot create new headings. So we need to fold that content into existing sections, perhaps under Responsibilities as bullet points, or under Requirements as "Ability to work in production facility, warehouse, or manufacturing environment; able to move in tight spaces; stand for prolonged periods; work in noisy environment; lift up to 50 lbs; ascend/descend ladders, stairs, etc.; bend, stretch, push, pull, carry, reach". That seems like physical demands, could be part of Responsibilities or Requirements. I'd put them under Responsibilities as additional bullet points. Also "Travel Requirements" includes: All work performed at customer’s facilities; Available on-call; Overnight travel may be required, for initial and periodic training; Ability to travel by vehicle or airplane, domestically. This could go under Schedule or Responsibilities. Since Schedule already includes on-call and overnight travel, we can incorporate. We must not duplicate lines. We need to ensure we preserve all substantive info without duplication. Let's extract all substantive info and assign. First, company description "About Packsize": Could be a paragraph before sections. Not a heading. We'll include as
at top. Now sections:
About the role
... (the paragraph).
Responsibilities
- list of duties.
We need to include all duties from "What You’ll Do" plus working environment/physical demands plus travel requirements? Travel maybe schedule.
Let's list duties:
- Scheduling tasks at a customer’s job sites
- Troubleshooting issues, quickly and effectively, using technical drawings and documentation
- Work cross-functionally with R&D, Software and Quality Engineering teams
- Performing routine maintenance and emergency services as they arise
- Analyze customer Key Performance Indicators (KPI's) to identify new or ongoing machine performance issues resulting in problem-solving and machine maintenance
- Continuous learning, including the customer’s operational processes, packaging designs, technical specifications
- Installation of Packsize solutions and training others to use and maintain it
- Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc.
- Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations.
- Adhere to all Packsize and customer’s safety requirements, and safety protocols related to exposed moving parts and electricity
- Excellent work ethic and time management skills
- Machine Operation Clearing jams, loading Z-fold, changing labels, changing bander paper and adding glue to the machine.
Now add physical demands:
- Communicate with others to exchange information (already covered)
- Work within a production facility, warehouse, or manufacturing environment
- Move yourself in different positions to accomplish tasks in various environments, including tight and confined spaces
- Convey yourself great distances within and around various work sites and from one work site to another
- Remain in a stationary position, often standing for prolonged periods.
- Work in a noisy environment at various temperatures
- Move objects (equipment, machinery, and products) weighing up to 50 lbs
- Ascend and descend ladders, stairs, scaffolding, ramps, steps stools, and the like
- Perform tasks that require you to bend, stretch, push, pull, carry, and reach
Travel requirements:
- All work is performed at customer’s facilities
- Available on-call
- Overnight travel may be required, for initial and periodic training
- Ability to travel by vehicle or airplane, domestically.
We could incorporate travel into Schedule section.
Now Requirements section: Associates Degree, Vocational Training or equivalent experience; Bachelor's Degree in a related area preferred.
Skills section: Customer service focus; Knowledge of Windows platforms; Knowledge of and effective use of hand tools; Knowledge of mechanical platforms; Ability to work independently with little or no direct supervision; Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience helpful but not required.
Pay section: The hourly rate for this role is $33-$36 + 10% night shift differential USD, however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to,