Machine Learning Engineer Intern (Agentic Platform) - 2027 summer

About the Role

The Agentic Platform team is the force-multiplier for TikTok USDS JV's Infrastructure and Platform teams. We are building and deploying a highly advanced, autonomous layer of AI agents that act as "virtual team members" for SRE, Systems, Capacity, Networking, and operational roles. Our agents don't just alert—they observe signals, diagnose root causes, execute complex machine remediations, and safely report outcomes to humans and core cloud infrastructure. Operating under the principle that "agents own the toil, humans own the judgment," we are a 0 to 1 engineering team tackling massive infrastructure challenges. Over the next 6 months, our mission is to eliminate over 50% of manual ticket-handling effort across USDS and measurably optimize critical machine infrastructure (GPU, HDFS) and Disaster Recovery (DR) readiness metrics.

We are looking for a Software Engineer intern who thrives in fast-paced environments and is passionate about building production-grade automation. In this role, you will help build the foundational services, integrations, and tools that power our autonomous agents, enabling the fleet to heal itself at scale. Our internship program offers hands-on experience, industry exposure, and opportunities to apply knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Workflow Automation & Triage: Apply the Agentic Platform to specific workflows, scaling diagnostic playbooks and enable intelligent triage, isolation, and auto-healing of complex hardware and system faults (e.g., FS read-only, disk, RDMA, and network interface cards).
• Systems Integration: Integrate our AI agent framework with core internal logging, monitoring, and ticketing systems (e.g., SAOS, Fault, Tianshu, and Alto).

Qualifications

Minimum Qualifications:

• Currently pursuing a Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline.
• Able to commit to a 12-week internship during Summer 2027.
• Proficient coding skills and strong algorithm & data structure basis.
• Effective communication and teamwork skills.

Preferred Qualifications:

• Currently pursuing a Master's degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline.
• Agentic Frameworks: Exposure to or strong interest in LLM orchestration, custom agent architectures, or API-driven automation.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps, and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility—especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover, and connect—and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity, and bring joy—a mission we work toward every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Pay

The hourly rate for this internship position is $45 per hour.

Benefits

• Day one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year.
• Paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Eligibility for housing allowance (for interns not working 100% remote).