Machine Learning Engineer
What you can expect
We're seeking an experienced Machine Learning Engineer specializing in LLMs and autonomous agents and agentic AI to join our AI team. You'll be instrumental in developing and deploying intelligent agent systems that can understand context, make decisions, and execute complex tasks across our platform.
About the Team
The GenAI Engineering Team is committed to revolutionizing productivity in communication platforms through the delivery of AI Companion innovations. We are passionate about leveraging cutting-edge technology to drive significant advancements in how people communicate and collaborate.
Responsibilities
- Designing and implementing agent architectures that can reason about tasks, plan actions, and execute solutions.
- Developing prompt engineering frameworks and techniques for reliable agent behavior.
- Implementing safety mechanisms and oversight protocols for autonomous systems.
- Building and maintaining LLM-powered services using models like GPT-4, Claude, and internal models.
- Building robust testing frameworks for agent behavior validation.
What we’re looking for
- Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, Cognitive Science, or a related field
- Have 5+ years of experience in ML engineering
- Exhibit expertise in NLP and transformer architectures
- Core stack: Python, Java, C++, or other programming languages for ML development.
- Demonstrate programming skills in Python or Java, with deep learning frameworks (PyTorch, Transformers, LangChain)
- Have experience with ML frameworks like TensorFlow, PyTorch, Scikit-learn, or similar.
- Have experience with cloud infrastructure stack (Kubernetes, Docker, AWS)
Note
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.