MAC Computer Specialist

Position Summary

DPR is seeking a highly skilled and forward-thinking Lead Endpoint Engineer – Apple Platform & Modern Device Management to establish, secure, and scale the enterprise Apple ecosystem across the organization.

Key Responsibilities

• Serve as the technical owner for DPR’s Apple ecosystem and endpoint strategy.
• Define and maintain enterprise standards for macOS devices.
• Develop and maintain the Apple platform roadmap.
• Evaluate and recommend endpoint management architectures, including Intune, Jamf, and emerging Apple management technologies.
• Provide technical leadership on Apple platform adoption and modernization initiatives.
• Ensure Apple platform capabilities align with DPR’s security, compliance, and operational objectives.
• Administer and optimize Apple Business Manager (ABM).
• Design and maintain zero-touch deployment processes.
• Manage device enrollment, provisioning, configuration, and retirement processes.
• Develop and maintain macOS configuration profiles and compliance policies.
• Implement and maintain software deployment and patch management solutions.
• Integrate Apple devices with Microsoft Intune and Microsoft Entra ID.
• Implement and maintain Platform SSO and modern authentication solutions.
• Support Conditional Access and device compliance policies.
• Collaborate with Identity & Access Management teams to strengthen device trust and security posture.
• Support certificate-based authentication and password less initiatives.
• Develop and maintain macOS security baselines.
• Implement and manage File Vault encryption standards.
• Deploy and optimize Microsoft Defender for Endpoint.
• Ensure compliance with corporate security policies and regulatory requirements.
• Maintain endpoint compliance and remediation activities.
• Align Apple security standards with NIST, CIS Benchmarks, and DPR security requirements.
• Participate in security reviews, audits, and compliance assessments.
• Develop automation to streamline deployment, compliance, reporting, and lifecycle management processes.
• Leverage scripting and APIs to improve operational efficiency.
• Reduce manual provisioning and support activities through automation.
• Develop monitoring and reporting solutions for Apple endpoint health and compliance.
• Establish and maintain Apple platform standards, procedures, and documentation.
• Conduct regular reviews of platform effectiveness and identify improvement opportunities.
• Continuously assess whether current management platforms adequately support DPR’s Apple environment and recommend enhancements where appropriate.

Skills & Competencies

• Deep expertise in enterprise macOS administration and architecture.
• Strong experience with Microsoft Intune and endpoint management.
• Strong understanding of Microsoft Entra ID, Conditional Access, and device compliance.
• Experience with Apple Business Manager and Apple enrollment technologies.
• Knowledge of Platform SSO and Apple identity integration.
• Experience implementing endpoint security controls and compliance programs.
• Familiarity with Jamf Pro or other Apple-focused management platforms.
• Experience with endpoint automation, scripting, and API integrations.
• Strong understanding of endpoint security principles and modern device management.
• Experience implementing FileVault, EDR/XDR solutions, and security baselines.
• Familiarity with NIST Cybersecurity Framework, CIS Benchmarks, and enterprise security practices.
• Experience supporting audit and compliance activities.
• Ability to influence technical direction and platform strategy without direct authority.
• Strong stakeholder engagement skills across Security, Infrastructure, Identity, Procurement, and End User Services.
• Ability to translate technical concepts into business value and operational outcomes.
• Strong documentation and communication skills.
• Strong troubleshooting and root-cause analysis capabilities.
• Ability to assess technology gaps and recommend scalable solutions.
• Data-driven decision-making and continuous improvement mindset.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent experience.
• 5+ years of endpoint engineering experience.
• 3+ years of enterprise macOS administration experience.
• Strong experience with Microsoft Intune and Microsoft Entra ID.
• Experience with Apple Business Manager.
• Experience supporting enterprise endpoint security controls.
• Experience designing and implementing endpoint standards and lifecycle processes.