MA Premium Resource Full Time

Duties and responsibilities

• Works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way.
• Pairs with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients.

Position Details

• Mercy Clinic South Section Float Pool

Education

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Must have completed all MA Competencies.
• Caregivers must actively maintain MA certification.
• Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.

Additional minimum requirement(s)

• One year of applicable patient care experience in an outpatient or ambulatory care setting.
• Graduate from an accredited Medical Assistant program.

Preferred Qualifications

• Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.
• Education: Graduate from an accredited Medical Assistant program.

Knowledge, Skills, And Abilities

• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: AWV questionnaire and documentation.
• Thorough Medication Reconciliation.
• Closing all open care gaps as indicated.
• Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam).
• Blood Pressure Recheck for patients with elevated initial blood pressure reading.
• Completion of Patient Experience Conversation.
• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.