MA - Medical Assistant - Rockford * Days - 40hrs/wk

About the Role

Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting.

Responsibilities

• Ensures all relevant reports, test results, labs, and correspondence are available prior to the patient’s appointment.
• Escorts patients to exam room, interviews patients, measures vital signs, and documents all information in the patient’s medical record.
• Reviews patient’s medical record to determine needed services and whether referrals are in process or have been completed since last visit.
• Assists physician or advanced practice providers during examination or procedure.
• Provides patient with information and instructions as authorized by physician or advanced practice provider.
• Keeps exam room stocked with adequate medical supplies, maintains instruments, and prepares them for sterilization and storage.
• Provides clerical support which may include completing forms/requisitions, answering phones, sending/receiving medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Cleans rooms between patient visits in accordance with infection prevention and control standards.
• Administers medications and immunizations under authorization and supervision of physicians and/or advanced practice providers.
• Processes messages from patients and front office staff to physicians and advanced practice providers.
• Processes messages and callbacks to patients, medical offices, and pharmacies.
• Processes medication refills according to protocols.
• Maintains all logs and required checks (e.g., refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge).
• Performs EKGs and simple (CLIA waived testing) medical office laboratory and screening tests.
• Collects and processes blood samples and other non-blood specimens for the diagnosis, treatment, and prevention of disease.
• Participates in process improvement activities to enhance patient care and service.

Requirements

• High school degree (or GED) required.
• Current Certification as Medical Assistant required.
• Basic Life Support (BLS) required by 3/1/2025.
• Previous experience as Medical Assistant preferred.

Skills

• Excellent interpersonal skills and ability to effectively work with the medical team.
• Ability to effectively communicate with patients and staff while demonstrating a high degree of diplomacy and tact.
• Ability to operate medical equipment safely and correctly.
• Knowledge of infection prevention & control standards and practices.
• Flexible, organized, and able to function under stressful situations.
• Ability to understand, interpret, and apply instructions, guidelines, and procedures.
• Culturally sensitive and able to work with ethnically diverse patient populations.
• Ability to prioritize and work on multiple tasks.
• Intermediate experience with computers and information systems.

Schedule

Day shift, including weekends.