MA/LPN -Atrium Health Concord Internal FT

Responsibilities

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
• Conducts Point of Care testing (POCT) per standing order/provider order.
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Cross trained to perform duties relevant to specialty or clinic practice within the scope of the Medical Assistant.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
• Ensures equipment and supplies are in working order, and areas are appropriately stocked.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Assesses data reflective of the patient's status and interprets appropriate information needed to identify each patient's requirements relative to age-specific needs.

Requirements

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or structured military training which is clinical in nature per DD214 (in lieu of a formal medical assistant program or EMT), or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years (varies by location).

Certification / License

• Current American Heart Association (AHA) BLS certification required (varies by location; may need to be obtained within 45 days).
• Successful completion of competency assessment (varies by location).
• Additional certifications may be required in select areas (e.g., American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS)).

Skills

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; for patient lifts over 35 pounds or when the patient is unable to assist, patient handling equipment is expected to be used with at least one other team member.
• Must have functional speech, vision, hearing, and touch with the ability to use fine-hand manipulation skills.
• Will be exposed to mechanical, electrical, chemical, blood, and body fluids hazards on a frequent basis.
• Will be required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.