M365 Specialist

Responsibilities

• Assess the current Microsoft 365 environment and identify gaps, risks, and opportunities for improvement.
• Troubleshoot and resolve complex Tier III Microsoft 365 issues across Exchange, SharePoint, Teams, OneDrive, and user accounts.
• Clean up distribution lists, account issues, permissions, and identity-related problems.
• Review retention policies, legal holds, and eDiscovery processes and help document procedures for accessing and retaining historical data.
• Evaluate workflows and migrate content from TNS/network drives into OneDrive, Microsoft Teams, and SharePoint Online.
• Review Microsoft 365 licensing, permissions, and SharePoint site configurations.
• Develop repeatable processes, documentation, and best practices for the Digital Workplace team.
• Use PowerShell to diagnose, automate, and resolve backend Microsoft 365 issues.
• Provide mentoring, training, and knowledge transfer to junior engineers.
• Deliver high-level technical support to end users ranging from frontline employees to C-suite executives.
• Communicate technical issues proactively and maintain accurate documentation and project calendars.

Requirements

• Strong hands-on experience administering Microsoft 365 in an enterprise environment.
• Knowledgeable in Microsoft licensing, permissions, retention, account management, and distribution lists.
• Strong Active Directory expertise, including complex identity and account lifecycle management.
• Strong PowerShell scripting skills with the ability to troubleshoot, automate, and resolve backend issues.
• Excellent communication and documentation skills.
• Proactive approach to identifying and communicating issues.
• Experience providing knowledge transfer and mentoring to junior technical resources.

Qualifications

Robert Half is seeking an experienced Microsoft 365 Subject Matter Expert to assess, support, and provide recommendations to business teams for a healthcare client based in Salem, OR. This position is a 100% remote opportunity that is 6 months with the potential to extend/convert.

Skills

Strong hands-on experience administering Microsoft 365 in an enterprise environment.

Benefits

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

Pay

Not specified

Schedule

Monday – Friday – Core hours in PST