Jobs · Customer Service

Luxury Travel Advisor

Travbest Travel & Tours Co · United States · 2 mo ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time

About the role

This is a 100% remote, full-time position open to candidates in the United States. The role supports travel-agency and tour-operator services, including corporate and leisure planning, group tours, ticketing, hotels, visas, events, and itinerary support.

Responsibilities

  • Coordinate travel requests, reservation details, itinerary updates, and customer follow-up using approved online systems.
  • Maintain accurate traveler preferences, booking records, supplier confirmations, dates, and schedule changes.
  • Research and organize travel options so customers and internal teams can make informed decisions.
  • Communicate confirmations, changes, documentation needs, and next steps by email, phone, chat, or approved messaging tools.
  • Resolve routine booking or service issues remotely and document actions, outcomes, and escalation needs.

Requirements

  • Strong written communication and dependable professional follow-through.
  • Comfort working independently in a 100% remote environment with clear deadlines and documented procedures.
  • Ability to use common business tools such as email, spreadsheets, shared documents, CRM, or web-based systems.
  • Careful attention to accuracy, confidentiality, record quality, and task completion.
  • Ability to learn role-specific systems and communicate questions, exceptions, or status updates promptly.

Skills

  • Reservation Systems
  • Travel Planning
  • Itinerary Planning
  • Customer Service
  • Booking Management
  • Travel Operations
  • Destination Research
  • Vendor Coordination

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.

Schedule

Full-time, 100% remote within the United States.

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