Luxury Showroom Sales Associate

Sub-Zero Group Midwest, a distributor of high-end luxury appliances, seeks a Showroom Sales Associate for our Chicago, IL showroom.

About the role

This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project, including overseeing and managing the consumer’s hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.

Responsibilities

• Execute the appointment setting process for the showroom, including the pre-visit interview
• Provide an exceptional, engaging, and value-added showroom consultation for customers, whether it be a planned visit or walk-in
• Support customers via telephone, booking appointments, sharing information, and uncovering their needs
• Partner with dealers and trade professionals to build trust and mutually beneficial relationships
• Maintain a beautiful and comfortable work environment for both your team and guests
• Execute a seamless retail hand-off and positive customer experience between showroom visit and product installation
• Partner with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
• Support promotional showroom activity/events and overall operations
• Maintain positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
• Participate in ongoing product knowledge and training
• Be an organized, efficient, and conscientious team member

Schedule

Able to work Monday through Friday and rotating Saturdays.

Pay

Competitive compensation and bonus based on skills—hourly range is $31.06 to $36.50 per hour along with quarterly bonus opportunity based on performance KPIs.

Benefits

• Industry-leading health, dental, and vision plans
• Generous 401(k) savings and profit sharing
• Education assistance and internal training programs
• Maternity and paternity leave

This position requires a pre-employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. All drug testing will be conducted in accordance with federal and state laws. A background check will be performed per FCRA standards with consent.