Luxury Service Technician

Luxury Service Technicians

Requirements And Qualifications

• High school diploma or the equivalent
• Valid California Driver's License and insurable
• ASE certification preferred
• Proficient mechanical skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Valid in-state driver's license and acceptable, safe driving record and habits
• Team player with impeccable honesty and integrity
• Professional personal appearance and conduct

Duties And Responsibilities

• Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
• Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
• Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate
• Save and tag parts if the job is under warranty or if requested by the customer
• Examine the vehicle to determine if additional safety or service work is required
• Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
• Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined
• Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
• Seat belts must always be worn
• Continually monitor status of each vehicle and inform the Service Manager
• Escalate "wait" jobs as much as possible
• Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
• Maintain the workspace assigned in an organized and clean manner
• Properly use the special tools and equipment provided by the Service Department
• Produce quality work that displays pride of workmanship
• Participate and utilize technical training as requested by management
• Attend training classes as directed by management
• Perform other job-related duties as assigned by management

Employee Benefits

• Health, Dental, and Vision coverage for employees
• 401K Plan
• Paid time off
• Paid training, growth opportunities
• Employee vehicle purchase plans
• Discounts on products

Compensation

$31.00 - 45.00/hr.