Luxury Sales Consultant

About the role

Luxury Sales Consultant at Mercedes-Benz of Tucson seeks outgoing and energetic professionals to join a dynamic team. The role involves converting visitors into customers through friendly and knowledgeable guidance, performing vehicle demonstrations, facilitating the sales process, delivering purchased vehicles to customers, and maintaining customer relationships.

Responsibilities

• Convert visitors into customers by greeting them promptly, asking questions to understand their needs, and making vehicle recommendations that suit their interests and lifestyle.
• Perform professional vehicle demonstrations, highlighting vehicle features and technology, and explaining the benefits of optional packages and upgrades.
• Facilitate the sales process, including arranging test drives and assisting customers with their sales and financing paperwork.
• Deliver sold vehicles to customers and educate them on basic vehicle features such as navigation, key fobs, pairing phones and other accessories, etc.
• Preserve customer relationships by following up after purchase to ensure satisfaction and generate repeat or referral business.

Requirements

• Previous sales experience is preferred.
• At least 1 year of experience in a customer service role is required.
• Ability to connect with others easily using strong interpersonal skills, both in person and over the phone.
• Confident, persistent, and persuasive; comfortable with consultation and overcoming objections.
• Accomplishment-driven, demonstrating strong initiative and desire to achieve sales goals.
• Strong computer skills including typing, internet usage, and navigating client management processes.
• A valid driver's license and clean driving record are required.

Qualifications

• Must pass a pre-employment background check and drug screening.

Skills

• Excellent communication and interpersonal skills.
• Knowledge of vehicle features and technology.
• Proficiency in sales techniques and customer service.

Benefits

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Pay

Attractive commission pay plans with uncapped earning potential.

Schedule

Full Time