Luxury Sales Associate - SoHo (NY)

About the role

The Sales Associate with Longines will play a crucial role in demonstrating exceptional customer service, generating sales, and supporting the boutique's operations.

Responsibilities

• Greet customers in a timely, professional, and personable manner
• Provide a unique and special experience to all clients, offering introductions of the brand
• Sell products according to store protocols
• Communicate customer requests to management
• Submit daily reports and sales reconciliation reports
• Process and replenish merchandise and monitor counter stock
• Participate in merchandising projects
• Provide superior after-sales service
• Support loss prevention efforts
• Maintain the store appearance
• Support management team in achieving customer service and sales goals

Requirements

• High School Diploma, GED or equivalent
• Bachelor’s Degree in Management, Business or equivalent preferred
• 3-5 years of experience in a sales position, specialty luxury retail preferred
• Good problem-solving skills
• Outstanding customer service skills
• Independent work ability
• Minimal supervision ability
• Conflict resolution ability
• Basic computer proficiency
• Organized, accurate, thorough, and quality-focused
• Professionalism and friendly demeanor

Compensation & Benefits

• $19 - $22 per hour depending on experience
• Commissions as part of compensation
• Health, dental, and vision insurance
• 401(k) with 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company-paid life insurance and long-term disability
• 18 days of PTO per year
• Extended paid time off for medical, parental, and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount