Luxury Jewelry Sales Associate

Responsibilities

• Engage & Inspire – Build meaningful relationships with clients, guiding them through a luxury jewelry experience with professionalism, enthusiasm, and empathy grounded in respect and a love for others.
• Client Follow-Up – Proactively stay in touch with clients to nurture long-term connections and build a personal clientele with integrity and genuine care.
• Jewelry Knowledge & Trends – Demonstrate knowledge of diamonds, gemstones, bridal, and fashion jewelry while staying current on luxury industry trends. Honor the craftsmanship and stories behind each piece.
• High-End Sales Expertise – Confidently present luxury pieces, understanding the emotional significance, artistry, and responsibility that come with guiding someone through their most cherished moments.
• Custom Design Collaboration – Partner with clients and in-house designers to bring unique visions to life through our signature custom design and Pour Your Heart Into It experiences, led by humility and service.
• Team Contribution – Be a reliable, collaborative teammate who supports colleagues and upholds a positive, high-performance environment rooted in honesty and mutual respect.
• Eager to Learn – Embrace training, feedback, and the pursuit of professional growth in luxury sales and service with a humble heart and a mindset of responsibility.

Qualifications

• Minimum 2 years of experience in jewelry or luxury retail sales
• Exceptional communication and interpersonal skills
• Professional, polished, and poised demeanor
• Full-time availability, including Saturdays
• Ability to work in-store at our Thornton, CO location

About Thollot & Co.

Thollot & Co. Jewelers is an independently owned luxury jewelry store redefining fine retail in Colorado for over 30 years. Our 5,000-square-foot showroom serves as a destination for clients seeking more than just jewelry. We help tell their stories.

Joy and Troy Thollot, the husband-and-wife team behind the brand, remain deeply involved in the day-to-day experience. Their hands-on leadership and unwavering commitment to excellence shape the culture we live by every day. At Thollot & Co., our values are more than words—they’re the foundation of how we serve every guest and support every teammate.

We’ve proudly been recognized as one of America’s Coolest Stores by Instore Magazine.