Luxury High- Rise General Manager- Azzurra

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Also remove AI note? That's maybe considered boilerplate? It's about hiring process; maybe keep? It's not a section heading; it's a paragraph. Might be considered boilerplate? It's about AI tools usage; not strictly EEO but could be considered part of hiring process. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The AI note is not exactly those but could be considered part of hiring process; not explicitly prohibited. Safer to keep? Might be considered part of application instructions? It's about how data processed. Might be considered legal boilerplate. I'd remove it. We need to extract sections: - About the role: The paragraph after "About The Role Lead One of Marina del Rey’s Premier Luxury Residential Communities". Actually the heading "About The Role". Content: "Lead One of Marina del Rey’s Premier Luxury Residential Communities Action Property Management is seeking an accomplished General Manager to lead the day-to-day operations and long-term success of Azzurra, a premier luxury high-rise residential community in Marina del Rey. This is a high-profile leadership opportunity for a seasoned professional with 8–10+ years of HOA/high-rise property management experience, strong business and financial acumen, operational expertise, and a luxury hospitality mindset. The General Manager serves as the trusted advisor to the Board of Directors, senior leader of the onsite team, and a key ambassador to residents. This role oversees $7M+ operating and reserve budgets, capital projects, vendor partnerships, building operations, and complex community matters while ensuring an exceptional resident experience. We are looking for a strategic, polished, people-focused leader who can balance financial stewardship, operational excellence, Board relations, luxury service, and team development." We can put that as

under

About the role

. - Responsibilities: There's a "Key Responsibilities" section with subheadings: Leadership & Board Relations, Operations & Resident Experience, Team Leadership & Development, Financial & Business Management, Capital Projects & Complex Issues, Vendor & Contract Management. Each has bullet points (actually sentences). We need to output

• for any list of duties/requirements/benefits. So we can combine all responsibilities into a list. We must preserve all substantive info; not summarize away detail. So each bullet should be a sentence or phrase from the text. Let's extract each bullet: Leadership & Board Relations: - Serve as the Board of Directors' primary advisor and strategic partner. - Provide thoughtful recommendations and sound judgment on operational, financial, capital, and community matters. - Prepare and present management reports, budgets, financial information, and strategic recommendations. - Attend evening Board meetings and special events as needed. - Build trusted relationships with Board members, homeowners, residents, vendors, and community partners. Operations & Resident Experience: - Oversee daily building operations, resident services, amenities, facilities, and onsite staff. - Maintain high standards of luxury service and operational excellence. - Address complex homeowner concerns with professionalism, discretion, and sound judgment. - Identify opportunities to improve resident experience, efficiency, and overall property performance. Team Leadership & Development: - Lead, coach, mentor, and develop a high-performing onsite team. - Establish clear expectations, accountability, and performance standards. - Build a collaborative culture focused on service excellence and continuous improvement. - Identify and develop emerging leaders and talent. Financial & Business Management: - Oversee $7M+ operating and reserve budgets. - Partner with the Board on budgeting, forecasting, reserve funding, and long-term financial planning. - Monitor financial performance, expenses, and cost controls. - Translate financial information into clear business recommendations. Capital Projects & Complex Issues: - Oversee major capital improvements, repairs, preventative maintenance, and long-term building planning. - Manage projects, vendors, consultants, budgets, and timelines. - Coordinate responses to HOA litigation, construction/structural defect matters, insurance issues, and other complex technical or legal challenges. - Identify operational risks and develop proactive mitigation strategies. Vendor & Contract Management: - Negotiate and oversee vendor contracts and service relationships. - Monitor vendor performance, quality, responsiveness, and cost effectiveness. - Ensure vendors meet established service standards and contractual obligations. We'll put all these as
• items. - Requirements: There's a "What We're Looking For" section with subheadings: High-Rise HOA Expertise, Business & Financial Acumen, Luxury Hospitality Experience, People Leadership, Executive Presence. Each has bullet-like sentences. We need to decide whether to put these under Requirements or Qualifications or Skills. The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content appropriately. "Requirements" likely for mandatory requirements (experience, certifications). "Qualifications" maybe for education/certifications. "Skills" for abilities. We have content: High-Rise HOA Expertise: 8–10+ years of progressive HOA/high-rise residential property management experience strongly preferred. Experience managing a large, complex, luxury residential community. Business & Financial Acumen: Strong understanding of budgets, financial reporting, reserves, forecasting, contracts, and cost controls. Experience managing $7M+ operating and reserve budgets preferred. Luxury Hospitality Experience: Luxury hotel, resort, private club, or other high-touch service experience strongly preferred. Understanding of service standards, discretion, responsiveness, and creating an exceptional resident experience. People Leadership: Proven success recruiting, coaching, mentoring, and developing high-performing teams. Ability to create accountability while building trust and engagement. Executive Presence: Polished communication and presentation skills. Ability to effectively partner with Board members, homeowners, executives, attorneys, consultants, vendors, and onsite teams. Strong emotional intelligence, judgment, problem-solving, and conflict-resolution skills. These could go under Requirements (experience) or Skills (abilities). We'll split: Requirements for experience (years, managing budgets, etc). Qualifications for education/certification. Skills for abilities like communication, leadership, etc. Let's extract: Requirements (experience): - 8–10+ years of progressive HOA/high-rise residential property management experience (strongly preferred) - Experience managing a large, complex, luxury residential community - Strong understanding of budgets, financial reporting, reserves, forecasting, contracts, and cost controls - Experience managing $7M+ operating and reserve budgets (preferred) - Luxury hotel, resort, private club, or other high-touch service experience (strongly preferred) - Understanding of service standards, discretion, responsiveness, and creating an exceptional resident experience - Proven success recruiting, coaching, mentoring, and developing high-performing teams - Ability to create accountability while building trust and engagement - Polished communication and presentation skills - Ability to effectively partner with Board members, homeowners, executives, attorneys, consultants, vendors, and onsite teams - Strong emotional intelligence, judgment, problem-solving, and conflict-resolution skills But many of these are skills. Might be better to put experience-specific items under Requirements: years, managing luxury community, managing $7M+ budgets, luxury hospitality experience. Then Skills for communication, leadership, problem solving, etc. Qualifications: Education / Certification section: Minimum of a high school diploma or equivalent. Bachelor’s degree preferred. CMCA certification preferred or the ability to obtain within 6 months of employment. Also PCAM preferred? Actually earlier: "CMCA required; PCAM preferred." In Required Skills/Abilities: "CMCA required; PCAM preferred." Also Bachelor's degree preferred. So we need to capture that. Thus Qualifications: - Minimum of a high school diploma or equivalent - Bachelor’s degree preferred - CMCA certification required (or ability to obtain within 6 months of employment) - PCAM certification preferred Also maybe "Proficiency with property management software and Microsoft Office" could be Skills. Skills: - Proficiency with property management software and Microsoft Office - Ability to attend evening Board meetings and special events as needed (maybe under Requirements? but it's a requirement; could be under Requirements as well). However we already have many items. We need to avoid duplication. Let's structure:

  About the role

  ... (the paragraph)

  Responsibilities

  • ... each bullet

  Requirements

  • 8–10+ years of progressive HOA/high-rise residential property management experience (strongly preferred)
  • Experience managing a large, complex, luxury residential community
  • Experience managing $7M+ operating and reserve budgets (preferred)
  • Luxury hotel, resort, private club, or other high-touch service experience (strongly preferred)

  Qualifications

  • Minimum of a high school diploma or equivalent
  • Bachelor’s degree preferred
  • CMCA certification required (or ability to obtain within 6 months of employment)
  • PCAM certification preferred

  Skills

  • Strong understanding of budgets, financial reporting, reserves, forecasting, contracts, and cost controls
  • Understanding of service standards, discretion, responsiveness, and creating an exceptional resident experience
  • Proven success recruiting, coaching, mentoring, and developing high-performing teams
  • Ability to create accountability while building trust and engagement
  • Polished communication and presentation skills
  • Ability to effectively partner with Board members, homeowners, executives, attorneys, consultants, vendors, and onsite teams
  • Strong emotional intelligence, judgment, problem-solving, and conflict-resolution skills
  • Proficiency with property management software and Microsoft Office
  • Ability to attend evening Board meetings and special events as needed

  Benefits

  We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role.

  We also have "Industry-leading training and professional developmentStrong leadership support and a collaborative environmentOpportunity to manage one of the premier luxury communities in Los AngelesCompetitive compensation and comprehensive benefitsAward-winning company culture—2025 Great Place to Work Certified". That's under "Why Join Action". Could be part of Benefits? It's more about why join. But we have Benefits section already; we could incorporate those points into Benefits paragraph. However we must not invent or summarize away detail. We can include them as part of Benefits

  but we need to preserve all substantive info. The Benefits section currently includes medical, dental, vision, pet insurance, 401(k) match, life/disability, PTO, infrastructure/technology/training/tools. The "Industry-leading training and professional development" etc are also benefits. We could add them to the Benefits paragraph. Let's combine: Benefits paragraph: "Industry-leading training and professional development, strong leadership support and a collaborative environment, opportunity to manage one of the premier luxury communities in Los Angeles, competitive compensation and comprehensive benefits, award-winning company culture—2025 Great Place to Work Certified. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance,