Luxury Fashion & Timepiece Manager - Jared Jewelers - Independence Center

Sales and Guest Experience

• Serve guests and promote store and personal sales
• Achieve sales and performance standards
• Promote total guest satisfaction
• Keep guest’s agenda and provide proper follow-up using Clienteling system
• Maintain the flow of guests and assist with team member matching

Fashion and Timepiece Management

• Oversee fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display, and merchandising
• Evaluate areas of opportunity for each fashion and timepiece brand and collection
• Collaborate with vendor partners and manage vendor trainings, eLearnings, and incentive submissions
• Develop and maintain complete knowledge of all fashion and timepiece merchandise
• Train all team members on features, benefits, quality, value, warranties, services, and procedures associated with each brand and collection
• Coordinate with management team to develop effective training plans

Team Leadership and Support

• Collaborate with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling’s, and updates
• Communicate to the General Manager about team members’ concerns and needs
• Respond to guest complaints and issues in partnership with the General Manager
• Assist management team in their absence

Skills and Abilities

• Lead by example by attaining required performance standards
• Train and develop team members
• Conduct store training meetings as needed
• Professional approach and image
• Excellent verbal and written communication skills
• Accept responsibility, make decisions, delegate, and follow-up as appropriate
• Reliable and dependable
• Ability to operate all sales-related equipment

Physical Demands

• Stand for long periods of time
• Reach with hands and arms
• Move among and between display cases
• Handle and feel merchandise
• Sit, stoop, kneel, and crouch
• Lift and move up to 10 pounds
• See well enough to discern differences in quality of merchandise

Work Schedule

• As required by the store to include evenings and weekends
• Three nights per week or as required by the General Manager
• Sunday on an alternating basis or as needed
• Store hours during Special Events and key selling times of the year