LTSA Service Manager I

Key Responsibilities

• Lead planning and execution of outage projects including open, inspection, repair, and close scopes.
• Define contract scope and coordinate cross-functional planning activities aligned with project requirements.
• Manage outage budgets, track actual costs, and communicate deviations from plan.
• Develop and maintain project schedules, ensuring accurate updates and reporting.
• Cook up suppliers, tools, materials, and personnel required for field service execution.
• Oversee invoice approvals and support financial tracking, accounts receivable, and cash flow objectives.
• Serve as primary customer interface for contract execution, issue resolution, and satisfaction.
• Support and resolve technical and operational challenges during outage execution.
• Lead outage teams for planned and unplanned maintenance activities.
• Manage field service operations using internal and contract labor resources.
• Mentor and support project managers and engineers while developing standard field procedures.
• Ensure parts availability, track delivery status, and expedite materials to meet outage schedules.
• Conduct post-outage reviews, coordinate repairs, and manage turnover of parts and documentation.
• Support warranty issue resolution, operating data collection, and quality system implementation.
• Drive process improvements and identify opportunities to expand services and increase customer value.

Requirements

• Bachelor’s degree in Mechanical or Electrical Engineering or equivalent combination of education and experience.
• Minimum six (6) years of experience in power generation services, outage management, or project execution.
• Experience managing field service operations and outage planning and execution.
• Strong understanding of contract management, cost control, scheduling, and project coordination.
• Ability to analyze technical documentation and operational data to support decision-making.
• Strong leadership, organizational, and problem-solving skills with ability to manage multiple priorities.
• Effective communication skills with ability to interface with customers, contractors, and internal teams.
• Proficiency with standard business systems and Microsoft Office tools.
• Ability to travel frequently and maintain valid driver’s license and passport.

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.