LTC Services Leader

About the role

This role is a critical leadership position within Prolec | GE Vernova's Field Services team, focusing on establishing and leading the Load Tap Changer (LTC) Center of Excellence. The role involves driving technical excellence, expanding high-margin service offerings, and building long-term partnerships with utility customers.

Responsibilities

• Lead the strategy, execution, and continuous evolution of the LTC Center of Excellence
• Drive growth, profitability, and commercialization of LTC service offerings
• Provide expert technical leadership for complex LTC inspections, diagnostics, retrofits, upgrades, and maintenance
• Develop and implement technician certification programs to strengthen internal capability
• Deliver training programs, workshops, and industry presentations to internal teams and utility customers
• Partner cross-functionally with Sales, Engineering, Operations, and regional Service teams
• Support pricing strategies, quotations, and scope development for LTC services
• Mentor and develop a team of LTC Field Service Technicians, ensuring standardized best practices
• Lead continuous improvement initiatives aligned with Lean principles
• Coverage of project execution across regions while ensuring safety, quality, and customer satisfaction

Requirements

• Deep expertise in LTC/OLTC systems, transformer services, and utility operations
• Proven ability in advanced troubleshooting, diagnostics, and failure analysis
• Strong business acumen with experience driving service growth and managing customer relationships
• Exceptional leadership and mentoring skills with a track record of developing technical teams
• Strong communication and presentation skills, with experience delivering training or speaking at industry events

Qualifications

• Bachelor’s degree in Electrical Engineering or a related field
• 10+ years of experience in LTC systems, transformer services, or utility service operations

Additional Details

• Oversees approximately 14 LTC Field Service Technicians
• Requires frequent travel to customer sites, training sessions, and industry conferences
• Work environment includes field locations, manufacturing facilities, and office settings

Why Join Us?

• Culture: Strong values, meaningful behaviors, and a deep sense of purpose
• Leadership: Inclusive, growth-oriented, and transparent
• Environment: Modern facilities, collaborative spaces, innovative technology, and engaging company events
• Wellness: Programs promoting personal, financial, physical, and family wellness