LRHPG Certified Medical Assistant - Edgewood Orthopedics

About the role

Lakeland Regional Health is a leading medical center in Central Florida with over a century of service. It is the only Level 2 Trauma center for Polk, Highlands, and Hardee counties and the second busiest Emergency Department in the US. The facility is licensed for 910 beds, handles over 200,000 emergency room visits annually, 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. With over 7,000 employees, LRH offers a supportive work environment for professional growth.

Responsibilities

• People At The Heart Of All We Do – Fosters an inclusive and engaged environment through teamwork and collaboration; ensures patients and families have the best possible experiences across the continuum of care; communicates appropriately with patients, families, team members, and the community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement – Behaves in a mindful manner focused on self, patient, visitor, and team safety; demonstrates accountability and commitment to quality work; participates actively in process improvement and adoption of standard work.
• Stewardship – Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities; knows and adheres to organizational and department policies and procedures.
• Standard Work Duties: LRHPG Certified Medical Assistant – Perform all duties in a manner that is culturally and linguistically appropriate; deliver quality/evidence‑based patient care; engage patients, families and caregivers in understanding, setting and monitoring patient self‑management care plans; develop and maintain relationships among patients, families and care team that supports access to the medical home; provide timely communication with patients, make inquiries, execute follow‑up actions and help integrate information into the plan of care; administer prescribed medications and treatments per provider directives and MA scope of practice; maintain sanitation and cleanliness of exam rooms and stock necessary supplies; use case management processes to assure quality care is delivered efficiently and effectively across the healthcare continuum.

Skills

Essential:

• Knowledge of general principles of medical assisting, federal and state regulations and standard practice and procedures within the standard scope of practice for the medical assistant.
• Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.
• Knowledge of safety practices that prevent exposure to known workplace hazards and the necessary action needed when exposed.
• Skill in applying and modifying the principles, methods and techniques of the medical assisting practice to provide ongoing patient care.
• Skill in health information management and use of an electronic medical record system.

Nonessential:

• Strong working knowledge of the function and use of electronic health records.
• Knowledge of HEDIS/Star measures.
• Knowledge of medical insurance, billing and coding (including ICD‑10).

Qualifications

Essential:

• High School or Equivalent.
• Must be a graduate of an accredited medical assisting program.
• Basic Cardiac Life Support.

Nonessential:

• Associate Degree.
• Medical related field.

Certifications

Essential:

• Certified Medical Assistant or Registered Medical Assistant (CMA, RMA, CCMA, NCMA).
• CPR certification – American Red Cross or American Heart Association.

Preferred Experience:

• Possess 3 years of prior experience as a Medical Assistant.

Pay

Pay Rate: Minimum $18.22, Midpoint $20.96.

Schedule

Work Hours per Biweekly Pay Period: 80.00; Shift: Monday – Friday; Location: 2000 East Edgewood Dr, Lakeland, FL.