LPN - Urgent Care (Mt Talbert / OnCall)

About the role

Participates with the Health Care Team in delivering quality and customer‑focused care to patients in a manner which reflects Kaiser Permanente’s organizational and nursing mission, vision and values. Provides nursing and administrative support to clinicians and other health‑care team members to offer a variety of health‑care services to patients. Clinical duties involve both direct (in‑person) and indirect (via phone or online) patient‑care activities requiring simple to complex nursing knowledge and skills. The LPN is expected to have competent focused/limited nursing assessment and triage skills on routine or self‑limiting health conditions, critical thinking, communication, problem‑solving and decision‑making skills to meet patient needs and contribute to a positive care experience and work environment. Performs clinical tasks and procedures under the direction of a clinician, within the scope of the LPN’s professional training and individual competency, and works under clinical supervision of the clinician or RN and general direction of the designated supervisor.

Responsibilities

• Clinical Tasks
  • Prepare and organize patients’ office visit for known reason/procedure by ensuring all appropriate tests, clinical information (e.g., diagnostic test results, consultation reports, outside reports) and order entries are ready for clinician review prior to appointment time.
  • Perform focused/limited nursing assessment and triage on routine or self‑limiting medical conditions as directed by RN/clinician.
  • Recognize when to defer to and/or assist with comprehensive assessment for complex medical conditions by RN/clinician.
  • Utilize standardized tools (e.g., PST, health‑maintenance alerts) to identify and address health‑maintenance/care gaps with patient and alert clinician on those that require attention.
  • Recognize signs and symptoms of common and routine medical conditions/illnesses, differentiate abnormal versus new/existing, and implement planned nursing and medical interventions as delegated by RN/clinician.
  • Contribute to the development, implementation or modification of the individualized patient’s plan of care under the direction of the RN/clinician.
  • Prepare patient for actual visit/procedure during the rooming‑in process.
  • Ensure exam/procedure room contains appropriate supplies, equipment, forms and educational materials and that equipment is in safe working order; clean room after use.
  • Provide health teaching/education or advice on routine or self‑limiting medical conditions, procedures, tests, surgeries, self‑injections, etc.
  • Utilize standardized tools to determine patient’s level of engagement in self‑care as directed by