LPN (SNF)-Lakeland West

Position Summary

The Behavioral Health Coordinator (BHC) is responsible for providing on-site behavioral health coordination and support for patients enrolled in Psych Health Associates’ Behavioral Health Integration (BHI) program. This role manages an assigned caseload across multiple post-acute facilities, and ensures timely screenings, coordination activities, communication, and escalation of changes in condition. The BHC serves as the primary point of contact at assigned facilities for day-to-day behavioral health coordination.

Responsibilities

• Conduct required monthly behavioral health screenings as required based on individual patient needs and PHA protocols.
• Identify and promptly escalate changes in condition, safety concerns, or other clinical updates to the BHCM or appropriate clinical team.
• Serve as the primary on-site behavioral health coordination contact for assigned facilities. Communicate with facility leadership, nursing staff, therapy teams, social services, and IDT members to support continuity of behavioral health care.
• Aid in scheduling, coordination, and on-site logistics to support psychiatric and psychology services.
• Complete required monthly documentation accurately and on time, according to PHA policies and workflows. Maintain patient information, screenings, coordination activities, and communication records within the EHR.
• Adhere to all documentation, privacy, compliance, and behavioral health workflow standards.
• Collaborate with the BHCM on care coordination needs, caseload updates, and workflow execution. Participate in routine check-ins, supervision, and team meetings as assigned.
• Follow escalation pathways for clinically significant changes, facility concerns, workflow barriers, or safety-related observations.

Qualifications

• Experience working in healthcare, behavioral health, care coordination, case management, or related patient-facing work.
• Ability to manage a high-volume caseload and navigate multiple facility environments.
• Proficiency with electronic health records (EHR) and digital communication tools.
• Strong communication, organization, critical thinking, and follow-through.
• Demonstrated cultural competency and ability to work effectively with diverse populations.
• Reliable transportation and ability to travel within a defined region.