LPN Patient Navigator

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate like EEO, etc. Also remove navigation, cookie, legal, duplicated lines, application instructions. Keep substantive info. We need to parse the posting. Content: - Reports to: Program Supervisor FLSA Status: Non-Exempt (metadata, maybe minor, can be short p or drop) - Dedicate yourself... (intro) - Our Mission: ... (maybe part of About Us) - About Us: description of WRAAA. - Core values list. - Candidates we love... (list) - What Our Staff Loves About Us… (benefits list) - Position Summary: description. - Job Duties: list of duties. - Qualifications: list. - Then "If you are interested..." (application instruction) remove. - EEO boilerplate remove. We need sections: About the role (maybe Position Summary?), Responsibilities (Job Duties), Requirements (Qualifications?), Qualifications (maybe same as Requirements?), Skills (maybe from qualifications?), Benefits (What Our Staff Loves About Us), Pay (none), Schedule (none). Since no pay or schedule info, we should not include those sections. We need to decide which headings to use. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose among those. We need to include sections only when posting has real specific content. We have: - About the role: could be Position Summary (description of role). That's substantive. - Responsibilities: Job Duties list. - Requirements: maybe Qualifications (licensure, experience, driver's license, etc.) Could be Requirements. - Qualifications: maybe same as Requirements? But we could split: Requirements (hard requirements) and Qualifications (preferred?). However posting lumps them together. Could just have one section: Requirements (or Qualifications). But we need to avoid duplication. Perhaps we can have Requirements (licensure, experience, driver's license, etc.) and Skills (interpersonal, communication, organization, etc.). The qualifications list includes both hard requirements and skills. We could separate: Requirements (licensure, experience, driver's license, ability to travel, documentation) and Skills (interviewing, listening, interpersonal, written communication, organization, independence, flexibility, multicultural, medical terminology, detail oriented). That seems reasonable. - Benefits: What Our Staff Loves About Us list. - About Us: maybe not a heading but could be part of About the role? But we have About the role heading for position summary; we could also include About Us as a separate section? Not in list of allowed headings. The allowed headings are those eight. So we should not add extra headings like About Us. We could incorporate About Us into About the role? But About the role is supposed to be about the role, not the organization. However we could still include About Us as a paragraph under About the role? Might be okay but maybe better to keep About the role as Position Summary only. The About Us description could be placed as a

before sections, not under a heading. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use

for section headings (e.g those). Likely they expect only those headings. We can include other content as

without heading. Thus output:

Reports to: Program Supervisor FLSA Status: Non-Exempt

maybe minor metadata; we can include as short p. Then maybe a

about mission and about us? Could combine. But we need to preserve all substantive information. So we need to include mission, about us, core values, candidates we love, etc. Those are substantive. Where to put them? Could be under a heading like "About the organization"? Not allowed. Could be under "About the role"? Might be odd but we could include them as paragraphs before the sections. Better: we can include a

About the role and put position summary there. Then preceding paragraphs about mission, about us, core values, candidates we love could be placed as

before that heading. That's acceptable. Now we need to format lists with

• . Let's extract content. Mission: "We provide choices for people to live independently in the place they want to call home." About Us: "Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation located, organized, and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain, and Medina Counties. It is one of twelve Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network. The network works together to create opportunities for Ohioans to receive needed home and community services and supports; and to age successfully in their own homes and communities." Core values list: Quality, Efficiency, Collaboration, Safety with descriptions. Candidates we love… bullet list: Self-motivated and compassionate professionals looking to be part of a Best-in Class organization; Team players who are committed to providing superior service to all they serve; Enthusiastic professionals excited to grow with an organization that values dedication, innovation, and collaboration. What Our Staff Loves About Us… bullet list: A generous six week PTO program and thirteen paid holidays; An investment in professional development through a substantial, annual training funds allotment; A 401K program with company match; Mileage reimbursement; Medical, Dental, Vision Benefits and so much more. Position Summary: "The LPN Patient Navigator for MyCare Ohio CareSource is a highly motivated and compassionate professional responsible for providing superior service to members through in-home visits, data collection, and collaboration with Waiver Service Coordinators. This role involves monitoring home modifications, conducting emergency outreach, claims review, and service plan reconciliation, as well as facilitating referrals for requested services." Job Duties: list each duty. Qualifications: list. We need to split into Requirements and Skills. Let's parse qualifications paragraph: "Current licensure as a License Practical Nurse with the Ohio Board of Nursing. At least one year of experience working with individuals with physical or behavioral health disabilities in a home health care, medical, or behavioral health environment is required. Must have a current valid Ohio driver’s license, proof of auto liability insurance. Must be able to travel in own personal vehicle within the 5-county WRAAA region during work hours. Ability to accurately and timely document in members’ electronic files. Knowledge of use of general office equipment and computer skills. Proficiency in interviewing skills, listening, and excellent interpersonal skills. Excellent written communication skills with the ability to complete documentation in grammatically correct format. Strong organization skills with the ability to prioritize. Ability to work independently within the team structure. Flexibility to adjust to variations in the work environment. Ability to work with multi-cultural members and experience with an interpreter. Knowledge of medical terminology and basic disease processes. Comfortable in going into members’ homes, hospitals, and nursing facilities. Must be detail oriented, have excellent interpersonal communication skills and the ability to work effectively with others." We can separate: Requirements (hard): Current licensure as LPN OH; at least one year experience with individuals with physical/behavioral health disabilities in home health/medical/behavioral health; current valid OH driver's license, proof of auto liability insurance; ability to travel in own personal vehicle within 5-county region during work hours; ability to accurately and timely document in members' electronic files. Skills/Knowledge: Knowledge of use of general office equipment and computer skills; proficiency in interviewing skills, listening, excellent interpersonal skills; excellent written communication skills; strong organization skills with ability to prioritize; ability to work independently within team structure; flexibility to adjust to variations; ability to work with multi-cultural members and experience with interpreter; knowledge of medical terminology and basic disease processes; comfortable going into members' homes, hospitals, nursing facilities; detail oriented, excellent interpersonal communication skills, ability to work effectively with others. We could also include "Knowledge of use of general office equipment and computer skills" as skill. Now Benefits: list. Now we need to output HTML fragment. Structure:

  Reports to: Program Supervisor FLSA Status: Non-Exempt

  Our Mission: We provide choices for people to live independently in the place they want to call home.

  About Us: Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation located, organized, and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain, and Medina Counties. It is one of twelve Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network. The network works together to create opportunities for Ohioans to receive needed home and community services and supports; and to age successfully in their own homes and communities.

  Core Values:

  • Quality: Providing the highest quality of care management and unsurpassed services that together deliver premium value to our consumers.
  • Efficiency: Optimal use of resources to provide the maximum level of care for our consumers, as well as the best experience for our employees.
  • Collaboration: Positive interactions among and between all staff, consumers, and stakeholders with the underlying values of the 3Cs—courtesy, compassion, and competence.
  • Safety: The safety of our consumers and employees in their homes, in the office, and in the community.

  Candidates we love:

  • Self-motivated and compassionate professionals looking to be part of a Best-in Class organization
  • Team players who are committed to providing superior service to all they serve
  • Enthusiastic professionals excited to grow with an organization that values dedication, innovation, and collaboration

  About the role

  The LPN Patient Navigator for MyCare Ohio CareSource is a highly motivated and compassionate professional responsible for providing superior service to members through in-home visits, data collection, and collaboration with Waiver Service Coordinators. This role involves monitoring home modifications, conducting emergency outreach, claims review, and service plan reconciliation, as well as facilitating referrals for requested services.

  Responsibilities

  • Performs member visits at home or other community locations to meet contractual obligations of Care Management Contact Schedules.
  • Data gathering of HRA and quarterly visits; collaborate with WSC and document per requirements.
  • Acts as a liaison with Waiver Service Coordinator staff and providers.
  • Monitors the progress of home modifications through completion and obtaining satisfaction with modification via a home visit.
  • Provides in-office telephone coverage and triaging with Waiver Service Coordinator Supervisor regarding the disposition of calls.
  • Assists with completing Emergency Response Outreach to members at the request of the MCO during weather events or other emergency situations.
  • Completes claims review of members services, including follow up with members and providers when discovery is made of any discrepancy between services authorized and delivered.
  • Completes reconciliation of members’ Service Plans, including entering of Care Manager authorized services.
  • Completes referrals to providers of services requested by member.
  • Management of various spreadsheets or reports required by the MCO or internal management staff.
  • Assists in the review of electronic files per the direction of supervisor.
  • All