LPN/LVN for RPM (Bilingual, Spanish Speaking)

About the role

RPM Healthcare is a fast-growing company with nearly 40 years of patient education experience. Our proprietary software tracks patients’ physiological data (Blood Pressure, Weight, Blood Glucose, Lung Capacity, Oxygenation), identifying dangerous out-of-range values and trends that impact health.

As a bilingual (Spanish) speaking RPM 365 Care Coach, you’ll engage patients, track and analyze their data, provide education, and encourage adherence to their care plans.

Responsibilities

• Serve as the primary contact for patients on the RPM365 platform.
• Aid with device setup and app connectivity.
• Engage with patients to ensure adherence to care plans.
• Schedule monthly check-ins and monitor patient data.
• Educate patients through shared resources.
• Notify healthcare providers of critical alerts.
• Attend virtual team meetings for updates.

Requirements

• Active nursing license.
• Bilingual, Fluent in Spanish
• Knowledge of chronic conditions and related monitoring devices.
• Knowledge of remote patient monitoring CPT code qualifications.
• Proficiency with technology, computer platforms, and smartphones.
• Strong verbal/written communication skills (English and Spanish)
• Comfortable with patient outreach and engagement (English and Spanish)
• Highly organized, detail-oriented, and team-focused.
• Independently motivated
• Comfortable spending the majority of your workday engaging with patients over the phone providing support, education and guidance.
• Experience in telehealth, remote patient monitoring, education, and/or customer service.
• Experience in weight management coaching

Qualifications

• Experience in telehealth, remote patient monitoring, education, and/or customer service.
• Additional language skills are a plus.

Benefits

• PTO
• Sick leave
• Holidays
• Health insurance
• 401(k)

Pay

$45,000-$49,000 (DOE) + performance bonuses.

Schedule

Mon-Fri, 9:00 AM - 5:00 PM, EST (Remote).

Training

Paid remote training provided.

Growth

Opportunities for advancement within the company.