LPN Intake Coordinator

Qualifications

• High school education / GED required
• Two years' experience in home care or related health care role required
• Knowledge of HCHB is preferred but not required
• Education/experience in computers required
• Current nursing license (LPN minimum) in Tennessee
• Valid driver's license and reliable transportation required
• Excellent customer service, phone and communication skills required

Responsibilities

• Facilitates the intake of patient information in a friendly and helpful manner
• Notifies patients, families, physicians/other referral sources and applicable partners of referral status and sends initial information for certification/ verification of insurance with a sense of urgency
• Captures all necessary documentation and ensures that all required forms are completed accurately
• Calls patients, families, and other referral sources to confirm appointments and gather additional information
• Captures and documents patient information in the electronic health record system
• Coordinates referrals/ resumption of services and other requests, as fielded, with DON consultation
• Facilitates the coordination of available services/ shortage areas

Benefits

• The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity
• All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve