LPN - Care Nurse Supervisor Traditional PT

About the Role

The Care Nurse Supervisor (CNS) manages the successful operation of the Resident Care Department under the leadership of the Resident Care Director (RCD). The CNS is responsible for the oversight, coaching, and direct supervision of all resident care service providers in the community, including direct supervision of resident care positions, resident assessment, and management as defined by the RCD.

Responsibilities

• Demonstrates expertise in clinical skills and nursing judgment within their scope of practice.
• Identifies and assesses the clinical status of potential residents.
• Obtains the medical information release form from primary care physicians as needed.
• Develops a plan of care (in collaboration with the RCD) based on identified physical and psychological problems of the resident, including resident-specific goals and planned program interventions.
• Successfully implements the plan of care.
• Develops a service plan (in collaboration with the RCD) according to state regulations.
• Coordinates care needs with community providers via an effective case management process.
• Measures and accurately records vital signs (temperature, pulse, respiration, blood pressure, weight, and height) as per state regulations.
• Oversees ancillary health services as needed.
• Provides ongoing supervision of residents’ health-related activities, complies with health care instructions, and promptly seeks medical attention when needed.
• Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations.
• Conducts SAMM / MAR and RCA documentation audits bi-monthly.
• Conducts assessments/reassessments per Benchmark standards.
• Assesses risk in a proactive manner.
• Facilitates weekly resident tracking meetings in the absence of the RCD.
• Ensures resident information is communicated to staff through a report process and calendar (e.g., appointments, outings).
• Communicates and documents residents’ material needs (e.g., briefs, clothing, toiletries).
• Notifies RCD of incidents in a timely manner and accurately completes incident reports prior to the end of the working day.
• Observes and reports significant changes in resident behavior and health to the RCD, physician, family, RCAs, and Executive Director per state regulations.
• Responds to emergencies and personal emergency response systems and knows when to call for backup.
• Ensures compliance with all resident care-related regulations (e.g., medication management).
• Demonstrates infection prevention and control, personal and resident safety, and reviews fire, safety, and elopement procedures.
• Ensures a visit occurs following an incident, accident, or injury and ensures physician and family notification per state regulations.
• Actively participates in the QA process per assignment.
• Directs and supervises the daily work assignments of Resident Care Assistants (RCA) and serves as the first point of contact for RCAs regarding assignment questions or concerns.
• Provides input into performance reviews and disciplinary actions as required.
• Participates in the hiring and termination processes as they relate to resident care associates, including sourcing, screening, and facilitating terminations.
• Conducts or supervises the scheduling of all RCA staff.
• Closely mentors, guides, and directs Lead Resident Care Assistants in all aspects of their job.
• Participates in training/in-services as required by Benchmark and state regulations.

Core Competencies

People

• Inspiration: Openly demonstrates respect for associates, residents, and families; understands the company’s purpose, mission, and values; actively shares across communities.
• Emotional Intelligence and Empathy: Actively listens to people, prioritizes resident and associate interests, and influences others.
• Interpersonal: Establishes positive rapport and maintains organized communication; actively pursues resident and peer interactions.
• Influences and Engages: Recognizes the accomplishments of others and expresses gratitude.

Culture

• Innovation: Expresses ideas to improve the business and processes; encourages others to present ideas and feel comfortable improving the Benchmark experience.
• Accountability: Self-aware of words and actions; demonstrates a strong sense of responsibility.
• Transparency: Open and honest communication with peers, associates, residents, and their families.

Core Benchmark Beliefs and Values

• Transforming lives through human connection
• Called to care
• Better together
• Be the Benchmark

Qualifications

• Graduate of an approved L.P.N. program (per state requirements).
• Valid, unrestricted nursing license.
• Minimum 1 to 2 years of experience working as a nurse.
• Previous experience working with the elderly in a paid or volunteer position highly desirable.

Skills

• Demonstrates good supervision and management skills and behaviors.
• Understands and can develop a Resident Care Service Plan.
• Understands advanced directives and end-of-life care.
• Possesses knowledge about the assisted living philosophy and nursing function in assisted living.
• Understands quality of care/life objectives.
• Possesses current CPR, First Aid, and Heimlich certification, if required.
• Demonstrates working knowledge of state regulations.
• Possesses knowledge of policies in the resident handbook.
• Excellent verbal communication skills and the ability to relate positively and professionally to a diverse resident and employee population.
• Ability to be flexible and work in an environment that promotes teamwork and collaboration.
• Ability to maintain the highest level of confidentiality regarding residents, staff, and the community.
• Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities.
• Demonstrates proficiency in documenting in a resident electronic health record (EHR).
• Proficient in using MS Office and state audit compliance tools.

Physical Requirements

• Lift/Carry (Objects):
  • Objects up to 10 lbs.: Frequent
  • Objects 11-20 lbs.: Occasional
  • Objects 21-35 lbs.: Occasional
  • Objects 36-75 lbs.: Seldom (with 2-person or mechanical assist)
• Push/Pull Force:
  • Wheelchair with Resident 10-50 lbs.: Occasional
  • Resident Lift Equipment 10-60 lbs.: Occasional
  • 2-Wheel Dolly/4-Wheel Cart 5-35 lbs.: Occasional
  • Floor Cleaning Equipment 5-25 lbs.: Occasional
• Postures:
  • Sitting: Occasional
  • Standing: Frequent
  • Walking (even/uneven surface): Frequent
  • Climbing/Stairs: Seldom
  • Bend/Stoop/Twist: Frequent
  • Crouching/Squatting: Occasional
  • Kneeling/Crawling: Seldom
  • Reach (above shoulders, waist to shoulders, below waist): Frequent
  • Repetitive Arm/Wrist/Hand Use: Frequent
  • Hand Grasping (power grip) and Fine Manipulation: Frequent
• Resident Mobility Assistance:
  • One/two-person manual transfer (up to 35 lbs. lifting force per person): Occasional
  • Bed positioning (lateral movement of resident in bed): Occasional
  • Chair boosting (assisting resident to sit up in a chair): Occasional
  • Assist walking with gait belt: Occasional
• Environmental Exposures:
  • Indoors: Frequent
  • Outdoors: Occasional
  • Extreme Heat/Cold: Seldom
  • Dusty: Seldom
  • Excessive Noise: Seldom
  • Exposure to House Pets, Needles, and Sharps: Occasional
• Additional Considerations:
  • Physical exams or health screenings (as required by state).
  • TB Test, Annual Flu Shot, COVID Vaccinations and Boosters.
  • Personal Protective Equipment (nitrile gloves, gown, mask, etc.).
  • N95 Respirator (must be clean-shaven for proper seal).

When working with residents, occasional exposure to risks related to medical conditions or progressive diseases (e.g., Alzheimer’s) may occur, including communicable diseases and verbal or physical aggression. Benchmark is committed to workplace safety, and any safety concerns should be reported immediately.