Low Voltage Technician - Residential Integration Technology & Audio/Video

Description

What is the role? Audio/Video Integration Technician - A diverse, technical proficient role with Client-Centric Service Approach allowing for many opportunities to showcase mastery in the Audio/Video Industry using Creston, Lutron and other systems to create the perfect environment for our clients!

Who is Signals Audio/Video?

Signals Audio/Video has been elevating the entertainment experience since 1992. At Signals, your entertainment is not just a priority – it's our passion. Embodying excellence since 1992, we've thrived as industry leaders in crafting certified, award-winning audio/video environments.

What will you be doing?

• Client Communication and Response
• Perform daily tasks, including monitoring RMS statuses, ordering parts, checking stock inventory, and addressing in-house service requests.
• Manage the field-level service process, ensuring discreet, clean, and flawlessly functional project completion, while effectively communicating with the Service Department.
• Maintain both the technical performance and attractive cosmetic appearance of equipment and systems during each service call.
• Conduct objective assessments to recommend Client Care Packages and equipment upgrades.
• Collaborate with the Company and Service Manager on consistent outreach programs to engage clients.
• Stay updated on new equipment, evaluation procedures, and address frequent bugs through continuous education on supported product lines.
• Directly participate in the final stages of project completion to ensure all new projects are ready for commissioning.

Requirements

• Experience: Possess 3+ years of hands-on experience with audio/video and residential electronic systems projects.
• Technical Expertise: Demonstrated expertise in the installation and servicing of Crestron and Lutron control systems.
• Programming Support: Understanding of Crestron and Lutron control systems, with the ability to support the programming department through downloads.
• Equipment Setup: Proficient in setting up Crestron remotes, keypads, and touch screens unsupervised.
• Cable TV Systems Knowledge: In-depth knowledge of cable TV systems, including termination, distribution amps, signal balancing, with the capability to test and troubleshoot unsupervised.
• Industry Knowledge: Familiarity with the construction and design/build industry, trade coordination, and project management.
• Skills: Time Management, Teamwork, Detail-Oriented