Low Voltage Technician I
Heartland Business Systems · Pewaukee, WI · 1 mo ago
ManagementFull-time
This role is an entry-level technical position responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. You will work closely with the Foreman, Project Manager, and other team members to build technical proficiency while executing assigned tasks with quality and professionalism. The role requires maintaining quality standards and providing a positive customer experience.
Responsibilities
- Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision.
- Perform cable pulling, terminations, mounting, device installation, and equipment setup.
- Read and follow project drawings, scopes of work, and installation instructions.
- Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
- Troubleshoot basic installation issues and escalate more complex issues appropriately.
- Coordinate effectively with the Foreman, Project Manager, and other team members to support project execution.
- Maintain accurate documentation related to time, materials, and completed work.
- Communicate professionally with customers, contractors, and internal teams.
- Demonstrate a commitment to quality workmanship and customer satisfaction.
- Continue developing technical knowledge and field installation skills.
- Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs.
- Meet annual billable hour goal, as defined by the company.
Requirements
- High School Diploma or equivalent.
- Valid Driver’s License.
- Basic computer skills, including Microsoft Office Suite.
- Able to use basic hand tools and power tools.
Skills
- Accountability: Willingness to accept responsibility.
- Active Listening: Actively attends to, conveys, and understands the comments and questions of others.
- Adaptability: Ability to fit into a changing working environment.
- Oral Communication: Communicates with economy and clarity, actively engaging in conversations to understand others' messages and intent.
- Customer Oriented: Focuses on meeting client needs, understanding their concerns, and building trust.
- Decision Making: Ability to select an effective course of action while controlling resources and expenditures.
- Problem Solving: Recognizes courses of action to handle problems or potential problems and applies contingency plans.
- Working Under Pressure: Maintains composure when exposed to stress.
Preferred Experience
- Experience with Access Control systems and associated hardware/software.
- Experience with Low Voltage Cabling, Construction, Audio Visual, and/or Electrical Field.