Low Voltage Install Manager

About the role

At ECAM, we're looking for a hands-on leader who understands what it takes to successfully deliver access control, CCTV, video surveillance, intrusion detection, alarm systems, and network infrastructure projects while supporting technicians in the field and ensuring customers receive exceptional experience. This is more than a management role. It's an opportunity to build teams, improve operations, influence strategy, and help scale industry-leading security solutions across North America.

Work site location: Everett, WA

Pay

Competitive salary: $125,000.00

Benefits

• Medical, dental, and vision insurance plans
• 401(k) with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities at ECAM

Responsibilities

As Manager, Installation Operations, you'll lead the people, processes, and projects behind successful security system deployments.

• Leading project managers, commissioning specialists, technicians, and coordinators responsible for security system implementations across North America.
• Supporting the successful delivery of access control, CCTV, video surveillance, intrusion detection, alarm, and integrated security projects.
• Managing installation operations to ensure projects are completed safely, efficiently, on schedule, and to customer expectations.
• Partnering with field operations teams during high-demand periods to provide installation support and deployment resources.
• Overseeing subcontractor relationships and ensuring external partners meet quality and performance expectations.
• Managing installation backlog, work-in-progress activity, and project execution priorities.
• Driving accountability, communication, and collaboration across installation teams and stakeholders.
• Helping identify operational improvements that increase scalability, efficiency, and customer satisfaction.
• Monitoring project quality and ensuring installations meet technical, contractual, and customer requirements.
• Supporting financial performance, operational planning, and continuous improvement initiatives.
• Perform other duties as required

Qualifications

• Authorized to work in the United States
• 5+ years of experience in security system installation, low-voltage operations, project delivery, or electronic security leadership.
• Experience leading technicians, project managers, commissioning specialists, or subcontractor networks.
• Strong knowledge of:
  • Access Control Systems
  • CCTV and Video Surveillance
  • Intrusion Detection Systems
  • Alarm Systems
  • Intercom Systems
  • IP-Based Security Technology
  • Network Infrastructure and Troubleshooting
• Experience managing project schedules, customer expectations, and installation quality.
• The ability to balance field operations, customer service, project execution, and team leadership.
• Strong communication and problem-solving skills.

What Success Looks Like

• Installation teams consistently deliver high-quality security projects.